Popeyes Louisiana Kitchen

Noel

They failed to include my rice and beans in my order. Didn't realize it until I got home. Not wanting to deal with the traffic I called. Left a voice mail message hoping to hear from someone. Crickets. Days turned into weeks. Finally emailed corporate. Three emails from them telling me someone local will call me... Crickets. Drove over there today to speak with the manager. As I approach the establishment I noticed he was locking the lobby doors, this was at 2:00 in the afternoon. So I had to walk up to the drive through window. The kid was so unprofessional, not even wanting to admit it's even possible for this to have happened. I showed him my credit card transaction, all he could say was, " that was last month". Yeah, and I'm still waiting to hear from you. It no wonder the place is empty. Someone please provide him work some training in customer service! Oh, by the way, I did get my rice and beans and he threw in two pieces of chicken and a biscuit, but gave me a small rice & bean. My original order was a large! SMH

Ian Harris

Went to this location after coming back from GA. I ordered the same meal in GA. It was absolutely delicious big juice and filling. Fast forward to this easley location. I ordered the same spicy chicken sandwich meal. Went through drive thru. Something told me to check my order. I couldn't believe what I saw. It was a tiny piece of dry chicken between two stale bums. No spicy sauce no pickle . Dry as a bone. I beeped the horn and told the worker what happened. The manager comes to the window. A Caucasian lady. I tell her what happened and she tells me that's the only size chicken then have. I told her if your going to serve baby food size chicken sandwiches then you better have discount baby food prices. Then I asked her how come it didn't give sauce and a pickle and way was it so dry ?she had no response I demanded and got my money back. Do yourself a favor never eat at this location unless you walk in and watch them make the foot. The manager and this location is pathetic.

Elizabeth Pridgen

We ordered a spicy chicken sandwich combo with a drink and fries and an 8 piece nugget combo with a biscuit, drink, fries and 2 sauces that Door Dash requires for the combo. We didn't get the second drink we ordered, but to make it up to us, Popeye's decided to send us an extra, used sauce cup wrapper that they so kindly plastered to the bottom of the sandwich before they put the sandwich in its bag. Wow. Yum. Who doesn't love trash with their overhyped chicken?

Audrey Howell

Love the light, crunchy breading on the classic chicken sandwich. Today I ordered the meal combo with fries and Dr P. The sandwich was delicious, I would have enjoyed it more if the sandwich and fries were HOT. The fries were crispy & seasoned, (maybe even lightly battered??) they were "ok." Last time I got their mashed potatoes with gravy, and that was pretty good 👍. I'll be back 😋🤤.