Krystal

Valerie Reed

This has been the worst experience ever with Krystal on 23rd st Chattanooga, tn . The manager who took our order was very very rude . Then after waiting almost 29 min on our food ( we was ok with to get fresh food) They commence to tell us they are out of chili fur the chili pups . My son asked for a refund they didn't have what he asked for he was told no way they don't give refunds . Then we were asked to leave the restaurant . The fries had been recooked the tots were cold .we are afraid what they did to the food to be honest . Would love for them to roll back the camera on this one . Shame on those people

Scotty Bates

Good fast friendly service. Just krystals not just that particular one but, Krystal's in general, does not taste like they used to. I truly think they have changed the beef they once used. Now the one in Ft. Oglethorpe Ga. Is super slow! Does not ever matter what time of day you get there. Weather you dine in, carry out, or drive thru. They are always extremely slow, no matter how many customers are there.

Frank Mercardante

Staff was curtious and polite (Hence the two stars). Food was warm...it was ok....I've had better in the past. Restaurant was dirty....I didn't even want to touch the table I was eating at. What's happened to this brand? I am so disappointed in my visit. I used to love, and look forward to visiting a Krystal. It appears the concept has changed ....for the worst. My Business Recommendation: Restructure, Rebuild and Focus on the basics. Start at the beginning and focus on what originally made the brand successful. I love this brand and I see the potential of success. Just need someone in corporate to think the same way. Because of my love of the Krystal Brand, I will gladly help with the organization of the company.

Symonne Pierce

GREAT EXPERIENCE!!! There were only 2 people in the store (I didn't get their names but I literally just left at 8:44pm, Fri 9/24/2021) and they rocked! My food was fresh and they got me in and out. The people we're nice and everything tasted great. Thank you guys so much, I live nearby so I will be back.