The UPS Store

Ming Yin

Worst UPS store. I dropped off my Amazon return ($400). They gave me a tracking # but it did not deliver to Amazon until 3 weeks. The tracking status was still label printed. I called them. The female owner was very rude she claimed the tracking was fake, never count on it. 2 month later Amazon emailed me my return was a wrong one. I was charged $400. Hate this store. They messed up my item they knew it. They shipped a different maybe empty box to Amazon caused a $400 fine to me. What a UPS store it was.

Elsa Herrera

I am amazed as to how quickly I was served. Very professional and courteous. I was concerned about returning my modem to att after closing my account because there’s a $100 fee if not received. I was provided a receipt by the UPS store attendant and received an email from Att the next day saying the equipment was received. I highly recommend this UPS store. Thank you to my friend at SnS postal Ctr in Temple City for Recommending the UPS at 1005 Las Tunas in San Gabriel. Great job guys ‼️

iii3s3v3n

The old white gentleman (I believe to be the owner) is just horrible to work with. I was in a situation where the timely item was received on time using his services and he gave no options on how to rectify the issue and just kept blaming it on me. Just the worst service you can possibly give to a customer. These one star reviews say a lot about this location. Hope UPS is monitoring these reviews.

Juan Osorio

The store is nice, the staff is professional,. But the manger is semi rude and is not wearing a mask correctly. I have visited this location twice during this pandemic and he has been wearing his mask wrong or not at all. I find this to be negligent of the current situation with the pandemic. UPS Corporate should really look into this.