Wawa

Grizzybear 69

I love this wawa, I come so often because it’s right next to work and the people there are wonderful. HOWEVER there are some new hires that have been getting my orders wrong every time they are there to make them. I will say they probably need a little better training, and also maybe fix whatever prints out the tickets because I think sometimes they have difficulty reading them under a time limit to get them ready and keep the flow going, the ink isn’t always solid and consistent throughout when I look at it, but because I have the time to thoroughly look over my order ticket on my item I can see what I ordered. In this picture I provided, it is supposed to be a Mango Dragonfruit Refresher with Green Tea, with Whipped Cream and Mango Bubbles. The new female hire that’s been here for idk how long but for the past month or so when I see her in the drinks section, my drink is always wrong. There’s absolutely no dragonfruit in this drink. There were no bubbles either until I asked her for them, to which she said the Mango Bubbles wasn’t listed on the ticket, but she’d do it anyway. When I walked away I checked my ticket, and Mango Bubbles is on the ticket, but it’s a little hard to read. So yeah, maybe up the training and fix whatever prints out the tickets, because I always feel bad when I have to ask for my drink to be fixed, because it takes up not only my time, but their time as well because they have to make more stuff after my drink is made, and it could put them behind. And I don’t want to ask them to fix it when there’s a bunch of people around because I don’t want them to look bad for it. I know mistakes happen sometimes, but this is a consistent thing with the same person.

Crystal S

If I could rate this place a zero I would. Vonda and Tasha, the so called managers don’t care about their customers. They answer the phone hello like they are at home. They don’t care if they make a mistake on an order nor do they offer to correct it. Ever since Wawa transferred the old managers a few months ago, this place has went downhill. I can see why they have such a high turnover employee rate. Who would want to work at a place when managers never care about customers. A few employees will listen to complaints, they say they advised management, but they seem to not care. I’ve contacted corporate as well, but I am confident nothing become of it. Wawa has lost my business for sure and I use to go there a couple days a week. So sad a once decent place to go is not a disgrace to Lakewood Ranch.

Megan Lowndes

I go to Wawa more days than not. This is my regular location and the staff is always great! I’m pretty disappointed that the drink bar is closed (AGAIN) on a Saturday. Please pay your employees more so we can actually get what we go there for. 5 stars for the staff. 3 for Wawa in general. I’ll update to 5 stars if this stops being an issue.

Noelle LaLiberty

We just moved down here from the Chicago area, so I just found Wawa... and let me tell you... I love it! The coffee bar is perfection. Lots of choices of coffee flavors and intensity, all the yummy creamers, milks and toppings. When you join their Rewards Club you can earn free coffee. My guys are now addicted to their sizzli sausage biscuits. Lots of great employees who seem happy to be there with a nice smile and friendly welcome. Thanks Patti for the friendly service and kind words. Clean, so friendly and even pretty to look at with wildflowers painted on the entry windows. You gotta check this place out!