Panera Bread

Bobbie Tackett

OMG there was an item missing from my door dash (believe it was maybe placed next to the bag and the driver didn’t see it?) and another item that was replaced with something similar. The person who helped me tonight was soooo nice :) they were able to get the missing item delivered along with a voucher which was super nice for the inconvenience. Was not expecting cookies with my second delivery but happy surprise

Stephanie Bishop

If I could give zero stars I would. This being an area with not a lot of food options leaves us all victims to them. Missing items, wrong items, poorly made items are their specialty. I don’t know how more people aren’t complaining. I’ve had enough this time. If you want to be disappointed, eat here. If you want to deal with incompetent management, eat here.

Denise Schultz

Love when they forget to put something from my order in the bag, today will be the last time I get Panera or Doordash! There's always an issue, I don't have the time or patience to call the manager, to be promised something and an apology. No thank you, Doordash doesn't speak English so that's frustrating!!!

Heather Losalo

Noah you are not at fault personally, but for you to hold a title such as manager, you’ve got a long way to go buddy. You didn’t ONCE ask for my name, my order number, my address …. How were you going to refund my money which was your only resolution to my entire order being wrong? You never once asked for my information , you were very passive aggressive with the way you spoke. I as the customer should not have to call door dash and say “hey I know your driver didn’t do anything wrong, but can you send them back out on a tip less delivery to fix what PANERA messed up? I am a frequent door dash user and do not want the reputation of someone who does that. Shame on you Noah. Seriously, whoever trained you should be embarrassed for your lack of respect to the customer when it comes to situations such as these. Don’t worry about it though, I’ll throw this 50$ order in the trash and never ask for my money back because that’s the customer I am. You’ll just lose my business forever . It is so infuriating when your only resolution is “we will refund your money” . I ordered because I was hungry and needed dinner . Funny how your receipt says “ Accuracy Matters. If your order is not right, please let a manager know”. On the line where a signature should be for quality control, it sits blank. Thank you Panera for ruining my dinner and my night.