Metro by T-Mobile

Category: Cell phone store in Lebanon, Oregon

Address: 2419 S Santiam Hwy, Lebanon, OR 97355, USA

Phone: +15412481857

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Michelle Bowen

May 27, 2022

Love working with Dylan at T-Mobile! He's always upbeat and friendly and is GREAT at troubleshooting...

Evan Smith

Mar 20, 2019

DO NOT DO BUSINESS WITH THEM!!!!! Their customer service is horrible. A new phone was ordered and they said it would be a week for the phone. It ended being 3 - 4 weeks and by the time the phone was going to be picked up it the application for the phone expired. The process has to be started over again and then the current phone was deactivated. This is entirely their fault and now a payment has to be made to reactivate the current phone and they won’t pay for it. Now instead of paying for the phone outright, monthly payments have to be made with interest. It is completely absurd and terrible customer service. Accidents happen but to not change anything or help in any way to prevent it costing more and charging for something that was their fault is awful! Worst experience from any business ever!

Sierra Prescott

Mar 6, 2019

This location is amazing!!! The employees are beyond nice and will go out of their way to help you as much as they can. They have outstanding rate plans with awesome perks like amazon prime & google1!! I would highly recommend switching to Metro By T-Mobile💜

Curtis Dodge

Mar 17, 2018

Extremely convenient! They are the only place I know of that sells the type of charging cord compatible with my iPhone. They not only had the right cord, they made sure it was the correct one before selling it to me. The employee is professional and always remembers to say “have a good day.”

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Questions & Answers

Are bill is due today but it’s a holiday and they will be closed so will our phones still til tomorrow when I come in to pay our bill this is the only phone I have and need it so the doctor can call me when my surgery is on Wednesda Wednesday

Sarah Curran | Aug 21, 2019
Triple J Gaming | Aug 21, 2019

You can pay online at metropcs.com that's what I do every month. You can register an account or pay as a guest

Terribly under staffed they have a very small floor plan which means while you are waiting an ungodly length of time on the baby boomer to have everything spelled out for them about their phone they don't understand.... you wait to see what they have

Joseph Wenzler | Aug 21, 2019
Janice Ellis | Aug 20, 2021

So, Joseph Wenzler were you a customer at Metro or do/did you work at Metro? Just curious thanks.

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