AT&T Store

Jennifer Tehani Sarreal

Cristal is the best! She resolved all my phone/service concerns - twice now - with so much professionalism and kindness. I have NOT received such great service at other AT&T stores in the area, so while I’m in Oregon, I only go here. I wish everyone was as awesome as Cristal at other stores. Thank you Cristal!!! 🤗✨

Elizabeth Tanner

My service was provided by Jenifer at the Location on Commercial St SE. She offered many options and was patient understanding and extremely helpful in giving my multiple options to suit my needs. She was wonderful to work with and I look forward to seeing her again when the time comes.

Trinity E

Jennifer IS AMAZING!!!! She totally helped me out in a bind and made sure I got what I needed to get going again!! Couldn't have done it without her!

Ray Mcmillin

TL;DR, Was helped by Jennifer C and walked out with a great phone, a good plan and a complete understanding of both. Long version: I am a nightmare customer. While I do tech support and web design, I am also an old school, open-source-software, picky, boomer-with-an-attitude type of person with my phones. I loathe all the pre-installs, I don't want to sync to the cloud. I don't like tricksters, scammers or shady salespeople. The world switched to 5G and I had Cricket, so do the math. I needed a new phone. I went to several other stores/brands in town and felt like they were trying to sell me a used car. Then, I walked into AT&T, told Jennifer C that I was looking for x y and z, with a headphone jack if possible and the ability to limit apps/accounts/clouds and all that. I added that I'm not interested in any extras, bells or whistles. I basically told her "Hey, I don't want to get anything you've been encouraged to sell and this guy isn't gonna sign up for Spotify or a shiny case." And ya know what Jennifer C said? "Sure. Here are your options and here is your best plan. I doubt anything still has a headphone jack, but otherwise you should be happy with your options." No smoke, mirrors, pleas, begging, offers, challenges, captchas or red tape. She literally sold me what I asked for, explained the plan and handed me the box. Then, she said, "You said you know how to set this up, so I will let you set it up and I trust that you are able to do so, because you said you could." You hear that, T-Mobile? Trust. Trust is what's lacking in your business model. And for this, I will forever stick with AT&T. Jennifer C deserves a promotion.