Riverside County Department of Public Social Services

Natalia Sabins

I helping my friend, refugee from Ukraine , she runaway from the war. We came to this office on beginning of April, and until today she not have any help. First they give us wrong documents to feel out. Then we came to the office again, explain her situation one more time and they help her to feel out her paper. They say that somebody will call her next day, but nobody call. Then we reserved mail that her interview on May 10 at 3:30. But nobody call us. We call number on paper and leave message but nobody call us back, we live voice mail three times nobody call us. Then today we resave 2 mails that she missed 2 interview and if she will miss another one, she will list her benefits. Really? What kind of people work there, they don’t know their job and they lying to people. I can’t believe that they newer call us but tell us that we miss interview. I not want pay my taxes for this people paycheck. :) Update. We resave another pauper, fir her interview on May 26, but May 20 we resave paper that she missed her interview on May 16. On beginning of June they send her another envelope with allot of new papers to feel out and send it back. We not trots them any more. I new other family they have 6 people and they only get food stamps for 2 kids, nothing also. :( It’s horrible. If they can’t give any help, then just give them work permits, thus people want working and pay taxes. Many companies have shortage for employees , then help that people to get a job. So stupid system

Jeremy Marker

For a county office this one is pretty quick once you have all your paper work filed and finished

Lisa Rivera

A family member has been living out of her car for the last 6 months 😢 this department of social service. Was no help we asked about calworks and that program is run around families what about age groups who are 50-55 or younger who want to work but are having a hard time finding shelter or a place to live so they can work. Calworks need to be revised to all age groups who need shelter and want to work. There is to many people here in temecula living out of there cars with very little help from our own town department of social services. People who work in that office need more training on compasion And stop turning people away when they need help to start fresh. Why work as a case worker if all your going to do is turn homeless people away or people who need help getting on there feet.Your office is a big waist of time. Have some dignity and respect for people. Do your job.

Kandi “Hearts” Van Zandt

Been waiting 45min just to check in to pick up an annual renewal form. people waiting in line all over no more room for a line .they require you check in for everything including forms which are usually out in lobby ... horrible costumer service 1person checking in and no no workers at cubicals ??.....this place needs a look into about this human services and hardly even servicing .....