ZARA

Dana Noora

The manager was rude to customers My English is not good, when I asked her a question, she said out loud that she didn't understand me I asked the question again, and she answered in a louder voice and in a bad way that she does not understand The return queue is served quickly, unlike the purchase queue, the service is slow until it causes a jam. There is no organization for all cashiers in return service only

Lesley Calvo

The general manager from Century City is so unprofessional. She told me to come Friday at 12pm for a job interview which I did. I get there at 11:50 am and they told me that she was off. This other lady said she'll interview me. I waited 30 minutes and nothing. I left. I was so upset because I was excited to work at Zara, but I HAVE NEVER EXPERIENCED SOMETHING LIKE THIS BEFORE. Don't apply at this location please.

ahmed kabish

I walked into the store when it was about to close…I knew exactly what I wanted and I wasn’t going to spend any more time than I needed…I was going to go straight to the black shirt I needed until I was stopped by an employee who kept repeating “sorry we are closed sir”, meanwhile the store is still full of shoppers casually shopping with no rush. I told the employee I just needed one black dress shirt and another employee came over to also repeat the same phrase. I asked her if there was any way I could just grab a black shirt and get out and she just repeated the same phrase, same monotone voice and stone cold business face. As I was walking out I walked towards a door that was locked and I could hear the same first employee laugh at me. Worst shopping experience I’ve ever had. I will not spend any money at this store anymore. I will tell others not to either.

Judi Jordan

Ugh. A shopper's nightmare. The Century City store is busy the store never has enough registers open. Long waits for dressing rooms. And restocking on in demand styles is a maze no one has figured out. Transfers between stores should be on the menu. Not every thing can be done on the app. Staff is nice, just a slack management response. They need a new system. Floor staff could be ringing people up in line with hand devices and a separate person could take the security tags off.