JCPenney

Category: Department store in Temecula, California

Address: 40640 Winchester Rd, Temecula, CA 92591, USA

Phone: +19512965558

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Julia Felix

Aug 7, 2022

The guest service was great, although I thought it was not as organized as it should be.

Noemy Adrianzen

Jul 22, 2022

Unfortunately at this location customer service it’s really poor customer service, I always like to look at the positive of things but I’ve been coming for two years and a half now to this mall and unfortunately associates don’t have a clue of customer service nor work ethic; they make eye contact with you and they won’t ask if you need they just don’t care or don’t mine not engaging with the customer.

Lauren Thayer

Jul 17, 2022

Went to their salon a few times in the past. Their bang cuts are affordable (around $20) and Hannah is an attentive stylist who has an eye for fine details. The shampoo the staff uses smells amazing, and the products at the front of the salon are all pretty affordable, too.

Suzi O

Apr 20, 2022

Another disappointing department store. I went there twice, within one week, looking for outfits to wear to my son's wedding for me and hubby. Worst and tiniest selection of formal/ semi formal ever, and just like Macy's, impossible to find a register with a sales assistant working it. Had to go from downstairs to upstairs, and back down again. Finally found only ONE open register on the entire lower floor. What the heck? Do these stores not wonder why they are going broke, or even care?

Thanks! Your review is awaiting moderation.

Questions & Answers

Can I purches gift cards on line?

Karen Ableman | Aug 21, 2018
Jessica Hernandez | Aug 21, 2018

not sure you can call them and ask.

Where in the store do I go for an online purchase?

A Google User | Apr 22, 2022
Tonisha Huerta | Apr 22, 2022

Good question...I believe there's a desk downstairs customer service

Read More

What are the Covid safety practices like here?

Anonymous | Aug 20, 2022
S. Lopez | Aug 20, 2021

Just social distancing. Curbsidw pick up. About it.

I bought. a mattress and it was delivered 2 weeks ago. My wife's back has gotten steadily more sore the longer we have had it. she can barely move in the morning, what can do?

John Miller | Aug 20, 2021
Connie | Aug 20, 2021

Go to doctor

How about returns

maria renk | Aug 20, 2020
Cailin Koop | Aug 20, 2020

Hi Maria Renk! Jcpenney is accepting returns.

Is the Temecula store going to close?

Nancy Kavin | Aug 21, 2019
Sharon James | Aug 21, 2019

I don't think so, I hope not,,I love that store...

Read More

Can I persue a civil suit for deformation of character or anything else like that due to an inaccurate and complete wrong accusation? Recommendation to staff don't make accusations that you can't back up. I will follow up....with my lawyer

James Sipprelle | Aug 21, 2019
Mark Stepanof | Aug 21, 2019

No

Where is mens dept?

Sandy Duncan | Aug 21, 2019
Alex Flippymom | Aug 21, 2019

Om the second floor

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places