Boulder Creek Post Acute

Category: Nursing home

Address: 12696 Monte Vista Rd, Poway, CA 92064, USA

Phone: +18584876242

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

nadine levy

Jun 1, 2022

I want to extend my most sincere thanks to Boulder Creek for all they did for my mom and the special circumstances of her case, being that she lives out of the country. From the moment I stepped into the facility I felt welcome. The high level of commitment they have for their patients is obvious. I knew mom would be in great hands. They all went above and beyond to accommodate our special situation (mom needed post hip surgery rehab). Even though my mom only stayed there overnight (for personal reasons, it had absolutely nothing to do with Boulder Creek), they still helped us navigate the post surgery system, sending her meds to my home. They even sent her flowers with a beautiful, heartfelt message.

Bob Peacock

Nov 13, 2021

This reveiw is long overdue, my Mother has been in Boulder Creek for over 2 years now. The care she has recieved has been second to none, and the staff is the same. My Mother is a very challenging woman and is extremely difficult to deal with, BC has shown patience above and beyond my expectations. Thank you to all of the staff, Lulu,Blessy,Shaun,Cindy,joanne,Jenny, Dean....I am sure I am leaving some out my apologies, just know we appreciate all of you!!!!

Nicholas Garcia

Jun 22, 2021

I wanted to take the time to write a review regarding the staff at Boulder Creek. Lita, Marcella, Cindy, and May meet regularly to plan care for my mother who suffered a stroke in 2019. My mom has a rough history and most people would just write my mom off. However the staff at Boulder Creek treat her with respect and dignity and provide excellent care for her. She is actually eating now and maintaining weight. I know things could not have been easy for the staff at Boulder creek especially during the pandemic but through it all they maintained their professionalism and great standard of care. I want to thank them from the bottom of my heart.

Kamal Boulazreg

Mar 26, 2021

My sister has been living at Boulder Creek Post Acute, Poway, CA more than four years. The thing that impressed me the most is how clean the nursing home is; they are cleaning the place consistently. Whenever my sister has a question, I stop by the nursing station and get the answer for her. Staff members recognize me during my visits and always welcome me with smiles and greetings. People are kind, helpful, and willing to help. When my sister has an issue or concern, she brings it to my attention. I call the office, and things get taken care of very quickly. One time, I left a message for the Director of the nursing home, I received a call back in less than 15 minutes, and the concern was addressed and resolved within the hour. The staff call me ahead of time to remind me of the treatment team meetings. They also call me to attend the meeting telephonically. Most always, I thanked them for the great work they are doing. When I had questions, I got my answers, and they often address my concerns right away. I am pleased with how my sister is being taken care of at Boulder Creek Post Acute. I am also happy with the staff, the level of cleanliness, and I highly recommend this location to any loved one.

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Questions & Answers

How is the service on a scale of 1-10,1poor and 10 Ecellent?

roger dinwiddie | Aug 21, 2019
Deanna Johnson | Aug 20, 2020

It was a 9, but in the last year it has gone waaaaaay down. They went from a 5 star to a no star rating in 9 months, and just barely passed medicare/Medi-cal facility requirements. I wouldn't suggest them to someone I hated.

How is the food on a scale of 1-10,one meaning poor and 10 Excellent?

roger dinwiddie | Aug 21, 2019
Deanna Johnson | Aug 20, 2020

3, edible. But every meal is pretty much chicken

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