Aspen Dental

David Narez

Awful experience!! Not only did they violate my HIPPA rights by contacting a family member over a crown THEY LOST and she is not on my release of information list. They asked her to ask me if they had placed the crown... otherwise they lost it! Didn't even contact me to let me know I had to hear from a family member that doesn't work there anymore thank goodness!! Her experience working there alone is absolutely frightening. I was asked to volunteer for a test procedure and was assured it would be covered start to finish and was assured it would be by the penny pinching Dr. Ahmad. Most untrustworthy human being I've encountered!!!! I go in to finally finish this volunteer procedure after a circus experience they now want to charge me! I have unfinished dental work due to trusting their word.

Elizabeth Rising

My experience at the new office was not so great, too pushy a sales pitch on something I told her I couldn't afford and their only other option was a horrible inferior product but, you're office in the valley made up for that 100%. They were wonderful. I'm good to go and can't wait for my next appointment.😀

Jay Prior

Overall, I cannot recommend this place (valley) and I will be finding a different dentist. Credit where credit is due, the hygienist that performed my cleaning was awesome: efficient, professional and skilled. I've never had such a painless cleaning. While many of the support staff I had experience with at Aspen were quite personable, there was a disappointing lack of professionalism and cooperation. I was there to fix a cracked crown (at least that's what I was told was the problem) and after the cleaning, a dentist I'd not seen before or since came in and, in broken English, rambled about needing to put in an implant on an different tooth on the opposite side from the problem tooth. He did finally agree that I was there for a different tooth and that one should be fixed with another implant, not a root canal like I was told the previous visit. They did the hard-sell in the business office with a difficult to read bill that contained several items from the now unnecessary root canal that were left in and some possible future services that they tacked on as a presell. Accuracy is important, I feel. To their credit, she removed them when I pointed them out and asked her to remove them. During the surgery the dentist ran into a problem on one of the implants (it was just spinning in the hole) using the new super-cool high-tech machine so had to get a more experienced dentist who fixed it freehand (so kudos to him, he's a rockstar). Two days after the surgery I was called by their office to ask which pharmacy I wanted my prescriptions sent to. "What prescriptions?" "The ones the doctor ordered." "Yes, but what are they?" "Medicine." "Ok, medicine for what exactly?" "For your surgery." She flat out refused to tell me what the prescriptions were or what they were for. I called back three days later because I hadn't heard from the pharmacy and that time the lady on the phone at least guessed she thought they might be for pain or antibiotics. To be fair, she was quick and complete in answering my other questions. I finally got the meds 5 days after the surgery (just the antibiotics because the pain meds were pointless by then) in a bottle that states "start day after surgery". Not a big surprise that one implant is now quite infected. No, I have never had a phone message returned. Yes, it was always "pay in full before service". And really, "Sorry your experience wasn't to your expectations, please call us at..." looks a lot like "not interested, we get a lot of these, here's a cut-and-paste job."

David Thompson

Stay away from this dump. They do not provide health / dental care - they exist solely to extort as much money as possible from you and your insurance provider. On my first and last appointment in their cheap nasty office, I was assaulted with a sales pitch for a $30,000 procedure that is completely unnecessary. Do yourself a favor - find a better, professional office that provides you with the care you need.