Best Western Premier Helena Great Northern Hotel

Mick13

We spent three nights here back in June. Very clean and comfortable rooms, nice and very helpful staff. What really stood out to us was during our stay they had a power outage and the front desk staff were inundated with some very unhappy patrons and managed the situation perfectly, maintaining their professionalism. They offered us a discount for the night we were there and ended up comping the night. They really managed an explosive situation very well. We'll definitely be staying the next time we travel through Helena.

Danielle Egnew

This Best Western in Helena is more upscale! The king bed was literally so comfortable I was sad I only had one night there :(! The very courteous and professional staff, along with the rooms, were top notch. Even the complimentary breakfast was of good quality and tasty. The location next to the gulch was helpful, just a short walk. I’d easily stay again—the attached steak restaurant nailed the medium rare in the baseball sirloin. With prices on chain hotels in Montana *easily* hitting the $200 mark as a baseline nowadays—this one at least felt worth it!

Susan Marshall

Justin and Dan provided outstanding customer service. I recently had knee surgery and have a handicap placard but was unable to use the two spots behind the conference center as they were already filled. Dan was kind enough to find convenient parking for me. Justin was very helpful and accommodating as well. Everyone I came into contact with was pleasant and friendly.

Verified Hotel Guest

Positive: Loved our stay! Loved the location! The staff was great! It was our anniversary and just wanted to have a short trip away from home! The room was very nice and the lovely young woman working the desk even took our photo for us! The restaurant was nice too