Graham Bay Area Chrysler Jeep Dodge Ram

Paul Kochman

We were traveling in the area when I noticed that my Ram truck was losing coolant. I stopped at the dealer to see if they could take a look at it and they said “No - too busy, sorry”. They were happy to sell me coolant and send me on my way. Two local shops, one general and one specialized in engine repair, were very helpful in looking at the issue and diagnosing the problem. Although neither was able to address the issue with the truck they both provided very consistent information regarding the failure. Once back home I checked with two local Ram dealers and they are also too busy to help with the issue for weeks. I want the dealer to look at the issue because it may be covered by warranty. Ram is failing in the areas of customer service and support based on my experience with this dealer.

Gracie pittullo

Great experience here at graham! We were in and out within two hours & we’re very impressed with how transparent they were with the buying process. They were able to answer all of our questions & got us on the road with a great car!

Sonja Hill

Went to buy a RAM diesel truck but there were none on the lot. Our salesman Shallon found one that was in transit to the dealership and we put a deposit on it. As soon as it came in Shallon let us know and kept in touch to let us know when it would be ready for us. He was very knowledgeable about the truck and walked us through all of its bells and whistles. It was the most pleasant car buying experience I’ve ever had, in large part because Shallon was not at all pushy, was very down to earth and knew his job well. I would highly recommend working with Shallon.

Steven Robbins

I called to make an appointment and they were a week out to get me in. I was a bit bummed, but understood they were busy. I dropped my Jeep off the night before. They had it fixed for the price they had quoted me and the same day. I was lucky they had the part in the store. Valerie was very friendly and professional as she is whom I dealt with. The mechanics did a great job as well. I had been there twice before and they all seem friendly and willing to help. Thanks Steve