PostalAnnex+

Category: Shipping company in Santa Clara, California

Address: 3561 Homestead Rd, Santa Clara, CA 95051, USA

Phone: +14085579401

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 9AM–5PM

Reviews

Jia Liu

May 31, 2022

I came this store to scan 7 pages of A4 size document (just black and white nothing special), the owner Chuck was initially friendly and chatty, then he charged me $33 for 7 pages. What a greedy person! It''s ridiculous this store exists, price gouging for sure.

Justin Lee

May 13, 2022

I've been coming to this location for 10+ years for packaging supplies, notarizations, and shipping domestically & internationally. The owner, Chuck, is experienced and knowledgeable on all these topics and easy to work with. He has also been insightful in providing advice for my open-ended e-commerce packaging & shipping questions. I highly recommend this particular PostalAnnex+ location.

Thomas Watson

Jan 11, 2022

After dropping off a package with them, I learned that someone opened my package and stole its contents. The package arrived, but it was empty. I dropped package off on a Friday and was told it would ship out the next Monday. They wouldn’t give me a receipt (red flag) and turns out they stole my packages contents.

David Moore

Feb 28, 2020

First time here they took my passport photos and they were rejected by passport office due to being too dark. They did end up giving a refund so hopefully they fixed their process. Second time we dropped off a USPS flat rate envelope that was bulging a bit but thought it should be ok since it still sealed with the fold (we added some tape to the seams for structure, which USPS says is ok). The manager said it could not be shipped without paying extra. We asked if it would be cheaper to put into a flat rate box ($8-$14) and he discouraged us from doing so saying it would likely be more expensive. They ended up charging $21 for the envelope as given. This seemed like a lot of money but it wasn't until doing more research after that we realized this did not follow the USPS policy and that it would indeed fit in a box that was cheaper. This is completely unacceptable and takes advantage of customers who don't know all the options or rules. We trusted the clerk to help us but instead they did what benefited them. I hope this review changes their attitude toward helping others rather than taking advantage of customers. If you use this place, make sure to do your research ahead.

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Questions & Answers

Does this Postal Annex provide copy services?

Carol Buchser | Apr 22, 2022
Chase Lee | Apr 22, 2022

Yes, they have a Xerox machine behind the counter and can make copies for you.

Can I get my passport photo taken here?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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