Apple Pheasant Lane

Category: Electronics store in Nashua, New Hampshire

Address: 310 Daniel Webster Hwy, Nashua, NH 03060, USA

Phone: +16035213400

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

BB Williams

Aug 8, 2022

Had a pretty bad service experience at this Apple location. I made an appointment and tried to call ahead to see how long the service might take. Of course, it’s an automated answering service that eventually re-routes your call to some far-away customer service rep. After waiting 20 minutes, the rep was unable to talk to anyone at this Apple location to answer my question. So I went ahead with the appointment, and had to wait in the store a whole 30 minutes after checking in on time. What’s the point of even having an appointment system???? Book fewer appointments if you’re so busy. Finally, I speak with a technician only to be told they don’t have a specific part in stock and I’d have to come back in 3-5 business days, which I cannot do. At least they were friendly, but it was an utter waste of time which I did everything possible to avoid. Maybe answer the phone once. Horrible customer service on multiple fronts. You would think one of the biggest companies in the world would have this down to a science across the board. Seriously re-evaluating future Apple purchases.

Gary McCormack

Jun 21, 2022

Like all Apple stores this one is very busy and will have a line most times waiting for help. Best time to go is just after opening mid week. You may also encounter a longer wait for a scheduled appointment time, I have waited thirty plus minutes after a scheduled time. If your ordering a phone, etc., you can order it online for the store and schedule a time for pickup which can make it easier.

wwe eer

May 25, 2022

I recently did an in-store iPhone pickup and return of the iPhone purchased 5 days ago so that I could get my favorite color. The staff and manager in Nashua NH behaved so unprofessional, inpatient and unfriendly. The counter staff faked me that an iPhone could only be returned to the store where it was picked up, until I showed her the Apple return policy webpage. The staff and manager then made every excuse to deny my return, claiming they could not accept an iPhone with smudge/fingerprint on the touch screen even if it is within 14 day guarantee. This was totally absurd and wasted me >30 minute in store and additional 30 min drive to another Apple Store, where the return took less than 3 minutes!

Bianca Perla

Feb 26, 2022

Zero stars if I could. I don't blame any of the associates; I'm sure they are not paid enough to deal with most of what they have to. Brought my computer in last Friday for liquid damage. They said it was completely destroyed then offered me $100 off because I'm a student. Yeah just lost all my files and need a new computer? Somehow immediately spending $1000 is not my first priority. Brought my computer to a repair shop. $110 later my computer is running with all its files. For a billion dollar company this place should probably learn how to fix computers better.

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Questions & Answers

When are your classes for the IPhone 7?

June Evans | Aug 21, 2018
Google Account | Jun 21, 2022

every day but not for iphone 7

Do students enjoy any offers or discounts?

Naga Bhavya Kore | Aug 20, 2021
devlooskie | Aug 20, 2021

yeah! they're super nice, just make sure you have your info like an .edu email :)

Hi, I just got an iPhone 8 and would like to transfer all the data and Apps from my iPhone 7. Would like to move over everything including any saved passwords. Would the store be able to help? Thanks

Rad Radhakrishnan | Aug 21, 2018
Erik Johnson | Aug 21, 2018

Hi! I know how to transfer photos, videos, etc. You log in to your Apple ID (account) and it should come over. If not. Then try going Into settings under iCloud, And try seeing if you can find something that would lead you towards that or something along the lines of that! :-) smile emoji 😄

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I need to fix my glass just bought the iPhone 8 plus can I schedule an appoint ment

nelson ferrer | Aug 21, 2018
Setthawit Thanatheerapong | Aug 21, 2018

Unfortunately, Apple does not answer questions or schedule appointments from their Google maps pages. To make an appointment, you would either have to walk/call in or use Apple's website.

do I need an appointment to bring back to bring back a computer

Stephen Vultaggio | Mar 23, 2022
Mohammad quizar | Mar 23, 2022

Yes, appointment is must.

Can I make an appointment to transfer information from one iphone to a newer iphone?

Douglas Huntley | Jan 22, 2022
Matthew Cloutier | Feb 21, 2022

I don't see why not they were open even for people walking in and mask is required

Do you need an appointment to have your iPhone screen replaced?

Jack White | Sep 24, 2021
Bill Kittredge | Oct 24, 2021

Best to call, but seen the times where one comes in and waits.

I have a MacBook air. Have been having a lot of trouble coordinating Pages with Word. Is there someone I could talk to at the store to straighten it out?

Paula Waterman | Aug 20, 2021
Jackie | Aug 20, 2021

What do you mean by coordinating Word and Pages? Those are two different platforms by two different systems, choose one and use it. If you can’t submit something done in Pages, copy and paste it to a Word doc and submit it.

Is it OK for the charger cord that came with my MacBookAir to get HOT when charging the MBA on both ends?

A Google User | Aug 20, 2021
Jackie | Aug 20, 2021

You are charging your Masters in Business Administration on both ends?

where are they at the pheasant lane mall?

Natalie Call | Aug 20, 2021
Jackie | Aug 20, 2021

Inside

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I need to buy unlocked iphone 11 pro black 256gb. How much will it cost?

Pine Hill ASi | Aug 20, 2021
Jackie | Aug 20, 2021

Whatever a new phone costs.

do you have apple watch series 6? if not when will it arrive?

Caroline Franco | Aug 20, 2021
Charles Williamson | Aug 20, 2021

I'm an android guy...

How does someone get to speak to a store manager about POOR customer service? Customer support has gone down the toilet.

Donald Cloutier | Aug 20, 2020
Jackie | Aug 20, 2021

Go to the store and ask to speak with them.

Why don’t y’all answer the phone ever

Caroline Templer | Aug 20, 2020
Jackie | Aug 20, 2021

Why don’t you just go down to the store and stop harassing them while they are dealing with customers?

Is it possible to pay for a phone via bank transfer? I have no credit, debit or VTM card to use. If possible, please send details to me. Thank you kindly for your assistance.

Vandana Persad | Aug 20, 2020
Google Account | Jun 21, 2022

no

Can I come into the store to purchase a new phone?

Terence Durden | Aug 20, 2020
Rohith Prakash | Aug 20, 2020

Yes. They'll take a temperature check and if it's normal, you're good to go

can i pay by phone here?

Etibar Salmanli | Aug 20, 2020
Etibar Salmanli | Aug 20, 2020

Apple store accepts Google Pay or only Apple Pay?

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Are you eligible for student discount here?

Nachiket Karandikar | Aug 20, 2020
RM Cerv | Aug 20, 2020

If you have an edu email address.

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How do I make an appointment to purchase a watch?

Donna Madore | Aug 20, 2020
RM Cerv | Aug 20, 2020

Call them and schedule a time so they can show you all the features and how it would interact with your iPhone.

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WHAT CLASSES ARE YOU OFFERING

Evelyn Miller | Aug 21, 2019
Heidi Howard | Aug 21, 2019

I can't get a job anywhere because of my seizures sorry.

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Is there an easy way to search for a particular class by region? Like a reverse look-up. Instead of "find a store," I would like to see, "find a class."

Julie McCoy | Aug 21, 2019
Cheyenne Burgess | Aug 21, 2019

No there isn't but maps are fun 😅

How much does it cost to fix an iPhone 7 phone screen

Sean Melvin | Aug 21, 2019
Tim s | Aug 21, 2019

I would call it could be anywhere from 100-250

My IPAD air 2 loses it's charge very quickly. Is it fixable?

Patricia Sliwa | Aug 21, 2019
Victoria Szetela | Aug 21, 2019

You would need to visit the store and show them the device. Theres no way to answer that question here.

Cost of I pad 9.7

A Google User | Aug 21, 2019
Patrick Shields | Aug 21, 2019

http://lmgtfy.com/?q=ipad+9.7+prices

Is there taxes?

Mael Favennec | Aug 21, 2019
Prateek Kakkar | Aug 21, 2019

No sales tax

My ipad mini keeps rebooting when i fill out a job application. Can you guys take a look at it and correct it cz its running very slow. Thanks jerry

Jerry Fitzgerald | Aug 21, 2019
Keith | Aug 21, 2019

Yup

Could I come and get iPhone 6+ battery changed? What is the cost, how long does it take and do I need and appointment?

Andy Google | Aug 21, 2019
Keith | Aug 21, 2019

They can do it in store. The cost is currently $29 until the end of the year. I wouod call and schedule an appoinment.

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Has the new charger pad been released by Apple if not what date will it be released

Jim Clark | Aug 21, 2018
Victor Vasquez | Aug 21, 2018

Call the store or stop by and check it out

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Do you need to have an appointment to replace iphone batteries? Do you have the batteries in stock?

David Spiegelman | Aug 21, 2018
Victor Vasquez | Aug 21, 2018

Apple does not respond on here. You need an appt to have the tech look and fix the phone. They should have everything in stock.

I forget my iphone password what do I do?

Michael Stepanek | Aug 21, 2018
Syed “Akbar” Ali | Aug 21, 2018

Contact the Apple Care.

Why can't i get my email when i know people have sent me some

Phyllis Rondeau | Aug 21, 2018
Setthawit Thanatheerapong | Aug 21, 2018

Is your email account synced properly with your iPhone? Check your notification settings and make sure that you don't have your emails set as silent.

I need to bring my phone into the store, do I need to make an appointment?

Michelle Chambers | Aug 21, 2018
Victor Vasquez | Aug 21, 2018

Yes, always a good idea to make appointment on their website.

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I need to trouble shoot my Apple 5 phone

Dianne Mcpherson | Aug 21, 2018
Victor Vasquez | Aug 21, 2018

Make an appointment online

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