M.B. TRACTOR & EQUIPMENT

Richard Barr

Great service by Dave and the Service team at MB in Tilton, NH. Highly satisfied customer here!

Michael Palladino

This is one of the worst places to go if you are looking for anything customer service related. They may have what you are looking for if buying new equipment and know what you want. The staff however are not knowledgeable about the products they are selling, nor do they carry even the most basic (and interchangeable) parts in stock. I drive across the state to get better service whenever possible. I also would never leave equipment to be fixed here. 2 stars because of the inventory and sales response. 0-1 on customer service.

Dean Jeas (Dino)

Tilton location..... Wouldn't walk thru the door there again if they were the only Ariens dealer within 300 miles....Right from the careless handling of the sale, to the unprofessional way service interacted with me concerning the repair and subsequent unprofessional returning to me of an out-of-the-box new malfunctioning unit they had repaired, only to have it go back AGAIN as it was still malfunctioning, the entire experience was deplorable. If I could give them LESS than 1 star I would.....I can only hope the staff of the other locations handle themselves more properly with their customers.....

Karen Powers

I have been very pleased with the sales and parts department, however our last visit to service for a simple tire repair was very unpleasant to say the least and will not be back there again. We've had the tire repaired twice already, we were informed immediately by the man at the desk that it's a tubeless tire (I already know this, MB tractor put tubes in them so we dont have to buy a new tire every time). After we told him about the tube in the tire he tells us it's going to be several days before they can get to it. This would have not been too much of a problem but when questioned about why it would take so long just to look at it he got agitated and said "What am I supposed to do? Tell everyone that's tractor has been here for weeks that they have to wait for you?" This tells me that the service department is ran poorly, does not know how to prioritize and does not run like any shop that I have ever been to or worked at. I will not be returning for service even for a simple tire repair and I will not recommend anyone bringing their tractor here for repairs.