Social Security Administration

Category: Social security office

Address: 35 Congress St Suite 101, Salem, MA 01970, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Janaya Kernizan

Jul 27, 2022

Security guy asked for my ID and visibly and dramatically flinched when I reached into my bag for it? What are you so scared of? You’re the one with the gun.

L W

Nov 1, 2021

Although virtually every business in this complex and building is open - and has been for some time, this Social Security office is CLOSED - a note on the door says "we'll let you know when we reopen.." The security guard who opened the door when we knocked said "We've been closed since the pandemic began." So closed for 1 1/2 years? And no plans to reopen? There was also no dropbox for mail - everything needs to be sent via U.S. mail.

Joanne Gibbs

Dec 12, 2019

We visited SS today and were pleasantly surprised that our wait was not too long, but when we met with Tracy, she was awesome! She was pleasant and efficient and took care of multiple questions we had. Thank you Tracy for your kindness and patience. You were terrific.

Lynne Cannastra

Dec 4, 2018

I went to the Salem Social Security office on 12/3/18 to apply for social security benefits. After waiting close to 3 hours in their waiting area my number was finally called and I was abruptly told that they could not help me without an appointment. I told them that the website said that an appointment was recommended but not necessary. The woman at the window said that if I had a complaint to contact my congressman. She was extremely demeaning. I realize that this group is stressed but this is totally unacceptable. They just do not care. If you try to call they hang up on you. And if you try to call for an appointment at the 800 number you cant get through. Unbelievable!

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Questions & Answers

when you set up an appointment is it at the location or a phone interview???

Deb A | Aug 21, 2019
Robert Ingala | Dec 23, 2021

Can I mail in form SSA 44 Life Changing Event ? If so is there a particular department or person I should send it to?

How do you set up appointment with SSI representative? At office?

Todd Brown | Aug 21, 2019
James O'Brien | Aug 20, 2020

I would like to have a appointment that I can come in the office or on the phone i will be 65 in july

Will disability ss change if I move to New hampshire?

Linda Smith | Aug 21, 2018
Alex | Aug 21, 2018

Yes

I would like to receive a duplicate S.S. Card as my original card has deteriorated. My I use a certified copy of my Birth Certificate? Will this document be returned to me? Thank you.

Kevin M. Kelly.sr | Aug 20, 2020
Gladys Lopez | Aug 20, 2020

You don't need that all you need is your ID and tell them you need a replacement

Who is the manager of the Salem Social Security Office

Dawn Hames | Aug 21, 2019
Elizabeth Waggoner | Aug 21, 2019

Very nice. Got p.p.work back fast.

Is the office at 10 Federal St. open daily?

Paul Gaeta | Jul 21, 2022
Dan ORiordan | Jul 21, 2022

10-4 Monday thru Friday, except holidays. They are quicker in the early mornings than later, you can be in and out of there within minutes.

Can u walk in and change your name or do I have to make appointment becuase of Covid ?

Carol Akatyszewski | Jun 21, 2022
Zaria Harvey | Jun 21, 2022

I went last weekish you can just walk in

Was told to fax form should i

Michelle Tuneburg | Jan 22, 2022
CHRISTINE DONNELLON | Feb 21, 2022

Need a new ss card

I am turning 65 in January 2022 How do you set up an appointment with SSI representative at the office?? Thank you !!

John cordeiro | Oct 24, 2021
Jim Plummer | Oct 24, 2021

I would go online to ssa. Gov to set it up very easy!

I want to make an appointment, when can I goto the office?

Kathy Amero | Aug 20, 2020
Gladys Lopez | Aug 20, 2020

They are closed you need to call for appointment.

Hi, if you are divorced and re-marry or not can your x be entitled to any of your SS benefits should you die? Thanks,

baconphyllis | Aug 20, 2020
Sarah Bartlett | Aug 20, 2020

Only if it's been written into the divorce or you were married over 10 years

Trying to get mom survivor's benefits after dad's passing. Can I complete this app without waiting for appointment call back from Lynn office March 6th?

William Francis | Aug 20, 2020
Sarah Bartlett | Aug 20, 2020

You can try online

how do i make a phone appointment with a local office

Phoebe Ingram | Aug 20, 2020
nick | Aug 20, 2020

I believe you call and speak to any representative or you can go in and make an appointment because usually it's pretty empty towards the middle of the month. I am disabled and go to the social security office.

Is this the address you mail your pay stubs to.if your on disability

Noreen Henderson | Aug 20, 2020
E C | Aug 20, 2020

If your service area is in Salem, MA, yes

Can I get my employment history by going to the office?

Wendy Whalen | Aug 20, 2020
Cathy Doran | Aug 20, 2020

I'm not sure but I believe that they can do it for you. I would call before going there. You also might be able to get it online you just need to make a account on the SS web sight. Sorry wish I had a direct answer.

when you set up an appointment is it at the location or a phone interview???

Steve Telles | Aug 21, 2019
Phil Coss | Aug 21, 2019

At the office

can i email in documents (marriage cert) to you? this was requested during my retirement application process on the ssa site.

jeff steuart | Aug 21, 2019
Rob Brown | Aug 21, 2019

Yes you can

Where do I go if I live in Danvers<

Mark Ternullo | Aug 21, 2019
Wayne Jefferson | Aug 21, 2019

Salem office, your not restricted to a particular one

Is the office open on Patriots day?

Deborah Isaac | Aug 21, 2018
jeanett almodovar | Aug 21, 2018

Yes

What is wrong with the new security guard, demanding people to turn off the phone before going into the office, bulling customers, threatening people "don't let me see you with that phone", "I am a Border Patrol Officer" Dangerous.

Damaris Colon-Miranda | Aug 21, 2018
Richard Robinson | Aug 21, 2018

One time in the Salem Ma office I didn't realize you couldn't have your phones on, apparently it's because you can set bombs off with them, and I'm a dyslexic so I saw info on the wall I needed so I took a picture out if and the security guard FLIPPED OUT. He trying taking my phone from me, called the cops saying I refuse to cooperate with Federal rules and guidelines at the Social Security office. They made me delete the pic and told me I was not ever to come back to that office unless I left my phone else where!!! It was so crazy and un called for!! So I asked them if I could atleast right down the info.... they sead NO LEAVE KNOW BEFORE YOU GET ARRESTED!!!! I still to this day will NOT go to that office!!!! Can you say OVER REACTION!!!!

Can I get a print out of my SSI benefits at home

Tania Lima | Aug 21, 2018
Connie Goudreau | Aug 21, 2018

If you set up an account online you can go to that a account and print out a ssi income verification form.

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