Address: 21 Donald B Dean Dr, South Portland, ME 04106, USA
Phone: +12075186600
Sunday: Closed
Monday: 8:30AM–4PM
Tuesday: 8:30AM–4PM
Wednesday: 8:30AM–4PM
Thursday: 8:30AM–4PM
Friday: 8:30AM–4PM
Saturday: Closed
David Whitehead
Administrative issues in confirming appointments. There was a lot of confusion around coverage of certain procedures. Refusal of allowing me to speak to a supervisor. The answer was “no” 3 times. I simply hung up & that was it. What more is there to say when no one is there to talk to?? False accusations of using fowl language which I did not. Rudeness & the fact that they pick & choose who comes into their office. That’s discrimination. There’s no excuse for Elder abuse. In closing: I’ve thanked “all” Medical Personnel since March 2020 for being there for us during some very trying & unusual circumstances. I’ve never been treated so poorly in the 70 years in the field of medicine. The behavior of some in that office was unacceptable.
Justin Yates
Everyone is friendly, they took me in early, the doctor gave me detailed information which I highly appreciate. Quick, friendly, efficient, informational, not much more you can ask for in a doctor's visit.
Joe McCarthy
I am a retired heathcare professional manager and have worked with hundreds of physicians and I think Dr Adey is the best I have ever seen. He checks all the boxes: excellent bedside manner, clinical expertise, thorough explanations and friendly personality. His office is in a convenient location with attentive staff.
Susan Chandler
Knowledgeable,, informative, personable, listened to, understood and answered questions. Cindy was fabulous regarding acquiring an approval from my insurance company. I appreciate all the work she did within several hours to secure all presurgery appointments. The office got me in quickly following my PCP's referral. That was comforting given my diagnosis.
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Hello Michael. If you go to our website, ForeRiverUrology.com you will find a link to the patient portal at the top. If you have problems, please call the office number, 207-518-6600, during business hours and our staff can help.
Hello Zachary, Like most medical offices, our phone lines go to an independent answering service from noon until one PM. These operators take down messages for staff, who answer them at one PM. The operator is able to page the doctor with urgent issues when they arise. This is pretty standard. I’m sorry you did not have a pleasant experience with the answering service. If you call the office, I will be happy to help you. Megan Shorey FRU practice manager 518-6600
No, but we do have a woman nurse practitioner, Nicole Chase, who can perform your exam. If you need an operation, it would be performed by one of our male doctors.
Shawn, Some insurance plans require a referral, others do not. If you call our office with your insurance information, we can answer this question. -Fore River Urology team
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