Flow Cadillac

Category: Cadillac dealer

Address: 1400 S Stratford Rd Suite B, Winston-Salem, NC 27103, USA

Phone: +13367607000

Opening hours

Sunday: Closed

Monday: 9:30AM–7PM

Tuesday: 9:30AM–7PM

Wednesday: 9:30AM–7PM

Thursday: 9:30AM–7PM

Friday: 9:30AM–7PM

Saturday: 9:30AM–6PM

Reviews

Steve Williams

Aug 17, 2021

The brakes on my used 2017 Cadillac started sqeaking within a week of my purchase. The salesman said that they were aware of the problem and they were "working on a solution". This went on for two weeks. The salesman then quit returning my calls. I called and left a message for the sales manager. No response. I live about a hour from the dealership so I cannot just drop by. Zero service after the sale.

Nikkia Britt

Apr 10, 2021

The process with Flow Cadillac in Winston-Salem was ultimately perfect! Walter and Dave were awesome. I knew I wanted the vehicle when Walter came to my home for a test drive I instantly was in love! I would do business with them again and again! I left the dealership better than what I come there thanks to Dave as far so numbers! Thank you fellas 🥳🥳😍

Chelsea Rogers

Sep 4, 2020

I had scheduled an appointment to get a service for my Cadillac. Once I learned my car was no longer under warranty I kindly let the service department know I would be taking my car elsewhere as the dealership tends to be overpriced. The guy who was helping me got quiet and would no longer speak to me or make eye contact. He shut my door and went behind his desk. I let him know I needed my key and he said it’s in the car and again would not look at me. I said thank you have a good day and left with no response. I’ve worked with this member of the service team two other times and he has always been kind. Unsure why he was so upset I decided to leave but I won’t be going back.

Hulk Smash

Jul 10, 2019

The service man Andrew is awesome . Great knowledge helpful . Being from another state where we purchased our SRX They treated us like a regular customer Thank them so much

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Questions & Answers

Do you have a waiting area with WiFi?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Yes we do! Make yourself at home and enjoy our complimentary snacks and drinks as well.

How do I schedule a service appointment?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Simply visit our website service tab and fill out a service request with our online service scheduler. Then, we’ll see you soon!

Can I send in a credit application before visiting?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Yes we offer an online credit application inside our website. Simply see the “finance” tab and we can work on getting you pre-approved to save some time in the showroom.

Are used cars covered by the factory warranty?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

In many cases, there is remaining factory warranty balances on our pre-owned inventory. Ask us or see our dealership for a specific answer based on a vehicle in-stock. We have access to the “In Service” date that kicks off a warranty timeline and can also give you great detail on additional coverages that we offer and back.

What is the difference between used and Certified Pre-Owned?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Certified Pre-Owned vehicles are vehicles that the Manufacturer backs with a built in warranty and standardized process for repairs that only that dealership can offer. See our Certified Pre-Owned page to get a full list of benefits.

Do you deal with out of state buyers?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Yes! Much of our business is from great distances due to great pricing and inventory and we are very good at distance deals, helping customers with shipping etc.

Do I need to make an appointment for a test drive?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

We welcome walk in business, however, setting an appointment is always recommended so that you have a dedicated staff member to help you out and speed up your wait times with the vehicle prepared for viewing and driving.

Can I trade in a vehicle if I still owe money on it?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

Yes you can. We can simply cut you a check for the difference or apply any negative balance to the next vehicle in most cases. Lastly, if you owe more than the purchase price we offer, but do not want to make a purchase, you can place that amount down owed in addition and walk away without a car purchase.

What will you take in on trade?

Flow Cadillac | Dec 23, 2021
Flow Cadillac | Dec 23, 2021

We can appraise and purchase any vehicle in almost any working condition. Visit our store and ask for a free appraisal!

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