Domino's Pizza

Leslie Henry

The worst ! I waited nearly 3 hours for my food and was told a manager would reach out to me, one never did. After calling the store 4 times for an update they finally got a hold of someone and he was very dismissive & saying he has other things to attend to, then after waiting to see what could be done he hung up with no explanation. It doesn’t make sense for someone to wait so long to eat. Poor customer service.

Kathleen Alzheimer

They have been "Quality Checking" our pizza for 45 minutes. Other much better pizza places could make and deliver in the same time time from farther away UPDATE: It has been 2 hours since the order and they are finally actually at my neighborhood. I called 35 minutes ago and they talked me down from cancelling by saying it'd only be 10 minutes. UPDATE 2: Pizza was cold upon arrival Never ordering from this Dominos again

Lisa Love

These people are a scam. The driver called me 2 times to get the address and still couldn’t figure it out. He drove around Florence and parked in a random location with my order for an entire hour. I saw all the activity from the pizza tracker delivery system on their website. I called and told them I wanted a refund and no longer wanted the food. And instead of taking the pizza back to the restaurant, the driver dropped it off at a random person’s house (the woman that got the pizza called me the next day because my phone number and name was on the box). I would never order from ANY Domino’s ever again and highly recommend no one else does either. I called the restaurant the next day and asked for the managers name so I could get my refund and report what the driver did by putting my personal information on some strangers doorstep, however I was told by an employee that she didn’t know the manager’s name. I reported it to corporate. And yes I’m still waiting for my refund. I’m reporting them to the better business bureau. Their employees violated a lot of guidelines.

Jack Teitelbaum

Tried to order multiple times from this location and the order is canceled every time. Poor service in my humble opinion. If you say delivery is til 11pm then it should be 11pm. I ordered at 10pm and the order was canceled. When I called the person on the line simply hung up on me. I should expect this from the McDonald's of pizza.