UPS Customer Center

Category: Shipping and mailing service

Address: 52 Big Boom Rd, Queensbury, NY 12804, USA

Phone: +18887425877

Reviews

Richard C

May 2, 2022

Last 5 deliveries from ups in Queensbury ny said delivered at front door And they put them at the wrong house. Then told me to go look for them. And I'm disabled and can't then have too call and get someone and they tell me they will contact the driver and have a call within a hour. And No calls make sure ur drivers actually look at numbers on house

Michaela Badke

Jan 22, 2022

Would give zero stars if I could. I was hired by UPS, completed 3 hours of online training and showed up for an orientation that was cancelled. I live an hour away. Instead, they had me fill out paperwork that I already filled out online. I ended up calling twice to see when I would be starting and was told that a manager would be contacting me shortly. They literally NEVER called. I wasted 3 weeks of my life not applying to other jobs because I was under the impression that I already had one. Luckily they sent me a $60 check 2 months later for completing online training along with a 401k packet. Total life saver.

Rr M

Jul 29, 2020

At big boom road the guys that work the counter are pretty good - for what it’s worth. I’d give 0 stars otherwise. All experience tells me the company is a disaster. The waiting room at Big boom is an absolute mess - no management pride for sure. The website that generates delivery timing is completely inaccurate, and the 1-800 numbers sends you in endless loops and never lets you talk to anyone. Dare I say the post office is probably better? And spare me the Coronavirus excuse - that’s just a reason for companies to up their prices, reduce their service quality and lay off their workers. UPS is no exception. Pathetic.

Dobie Hawks

Jun 22, 2020

Consistently late delivering packages by several days. Consistently leaves packages on the steps in the rain and not under the covered porch area which is 2 more steps away from where they leave the packages. The UPS location when it's open is rude and not helpful. They are just terrible! Unfortunately there are no other options when the shipper chooses to deliver via them, and they know it. All you can do it wait for them to get around to doing their jobs. Now they can blame their inadequacies on the virus.

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Questions & Answers

Anyone else have their package marked for delivery 7 days in a row and then never delivered?

Ashton Harris | Aug 20, 2020
Jeff Brown | Aug 20, 2020

Same thing happing to me ..... Package gets to glensfalls then is stuck getting abused on the truck each day for a week plus. Great to have annaversery and fauthers day gifts in the local truck going for a ride each day...... Never to deliver due to "weather"....... I guess it's been to FN sunny this week. Guess it's ok as I'll just return the items when they finnaly show up as they will likely be broken or damages from their local handling.

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do you ever get packages to businesses before they close???? because my business cant seem to get reliable service for the past 35 years???????????

david montgomery | Aug 21, 2019
Awol Gina | Aug 21, 2019

Usually businesses get priority over residential delivery. It would help if you signed up for UPS business link.

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What the heck is your phone #??

Diane Pfadenhauer | Aug 21, 2019
Thomas Ruffing | Aug 20, 2020

They dont give it out, all calls go through 800 number

Has anyone had flowers delivered frozen and can't reach anyone? I'm so frustrated

Chris Dandrade | Feb 21, 2022
UPS Customer Center | Feb 21, 2022

Hello. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

Received an email saying my package was delivered, but no package. How can I get my package.

Joyce Casertino | Aug 20, 2021
Phyllis Miyacuchi | Oct 24, 2021

My pkg. was to be here by 7 p.m.---where is it?

Anyone have their package say delivered to front door and 3 days later still not have it?

Hope Emert | Aug 20, 2021
UPS Customer Center | Aug 20, 2021

Hi Hope, I apologize if you didn't receive your package. A lost package investigation is needed for this type of situation and this process can be started through the shipper/sender. If you have questions, please reach out to our page on Twitter or Facebook.

Can I ship a firearm from this location?

anthony/judith eastwood | Aug 21, 2019
ernest simpson | Aug 21, 2019

Only a firearms dealer can ship a firearm in nys

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