Apple Boylston Street

Category: Electronics store

Address: 815 Boylston St, Boston, MA 02116, USA

Phone: +16173859400

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Yun Chien Chen

Jun 11, 2022

Apple has great product, but this store has terrible service. They want to get you in and out and follow their process but don't even have the patience to explain how the process works; they will educate you like you are a kid. They don't care about you when you give them feedback or suggestions.

Cahit P

May 12, 2022

I bought an Apple TV and the staff checked valid guarantee for Turkey. The staff was really helpful. There are all Apple products on all floors.

Alison Vigneaux

May 9, 2022

This Apple store is wonderful. We were visiting Boston and stopped in to get an Apple Watch 7 for me for Mother’s Day. Everyone was so nice and great to deal with, unlike the Apple store near where we live. If you are over 30 they don’t want to deal with you and roll their eyes when they see you coming. I have to single out Lena and Cyerrah who helped me update my iPhone and set up my new watch. They were wonderful, patient and a total pleasure to deal with. If you go to this store, ask for either one of them, they were exemplary !

Tia Holder

Mar 15, 2022

Went into this Apple location for what should have been a simple phone trade in and upgrade, six hours later we were still in this store due to the incompetence of our service carrier Verizon. However, Apple made the wrong right and although this was a disaster of a day, I am thankful for the professionalism and care that was shown towards us in resolving this problem. Thanks to the management team and store associates for your help.

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Questions & Answers

Good night. Is avalilable the iPhone XS Max?

Moni Garcia | Aug 20, 2020
Swati Pawar | Aug 20, 2021

Yes

How much is it for a iPhone 6s Plus

Jaedon Stephenson | Jan 22, 2022
Mayuresh Deladia | Jan 22, 2022

I doubt in Apple Store iPhone 6s is still available.. Well you can check on other sellers website like BestBuy and others.

do you have new i-pad pencil in stock

Robert Townsend | Aug 20, 2021
Arjun Katneni | Aug 20, 2021

They always do

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Are the iPhone 12 phones on display within the store? I would like to look at it before I purchase one.

Sofia Churkin | Aug 20, 2021
Swati Pawar | Aug 20, 2021

Yes

Good night, apple watch series 4 is available? thanks

Claudia Rangel | Aug 21, 2019
Ajinkya Save | Aug 21, 2019

Yes

Are you currently using iphonex?

Vera Ligia Fernandes | Aug 21, 2018
Júlio Pereira | Aug 21, 2018

Sim

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I am waiting for a replacement for my Apple mini i-pad. It's been 2 weeks and no word. What can I do to check on the status?

J Sasso | Aug 16, 2022
Swanand Tanavade | Aug 16, 2022

Visit the store & ask them it’ll be quicker that way

Can I make an appointment at the Genius Bar this week at the Boylston Street store?

A Google User | Aug 20, 2021
Autumn Richardson | Aug 20, 2021

Check on the apple website for appointment availability

Can I go, physically, to buy in the store?

Liz Ann Santana | Aug 20, 2021
Lito Vega | Aug 20, 2021

Long lines. It's best to order ahead and pick up there

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Is iPhone 12 pro or 12 pro Max available?

Hemanth Kumar | Aug 20, 2021
Henry Peñaherrera | Aug 20, 2021

You can check in the App. But they used to have all in stock.

Do you need an appointment to shop cuz COIVD?

Emily Ferguson | Aug 20, 2021
Mason Tran | Aug 20, 2021

They prefer it, but I was able to do a walk-in

What does "No SIM" on phone screen mean?

Sherley Smith | Aug 20, 2020
RANDY Chaisson | Aug 20, 2020

Your phone is not reading your sim card

Are you currently open? I just called and the message said you were closed. Please let me know, I need to buy a new IPhone

Ana Julia Jatar | Aug 20, 2020
Swati Pawar | Aug 20, 2021

Order from Amazon

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when will the boylston store reopen

Joanna Poole | Aug 20, 2020
Mildred Gonzaque | Aug 20, 2020

I don't know yet

can I buy a screen from store- my glass for macOS Mojave13 inch MacBook Pro cracked

Tendani Gaolathe | Aug 20, 2020
Radivoj Lukacev | Aug 20, 2020

Yes it is a big store. They had a couple of months ago. I not sure they have it now in stock but check. They will know how to help you.

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Is airpods pro available in the store?

Subba Raju Chintalapati | Aug 20, 2020
Stephane Maes | Aug 20, 2020

should be. you can always call the store

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I'm from Brazil, they accept the trade-in will be? iPhone 8 Plus

Spark Gamer | Aug 20, 2020
Oliver Krog | Aug 20, 2020

if the store is not changed you can do it online

Can I pick up my order tomorrow if it is ready today?

Maryellen Logan | Aug 20, 2020
Alison Saunders | Aug 20, 2020

Yes but be prepared to wait for someone to help you. About 15-20 minutes wait time.

Hello, Is iphone Xs max currently available?

Ivana Lima | Aug 20, 2020
Khaled | Aug 20, 2020

You cant buy them there anymore. They killed them after the release of the iPhone 11. They had sone stock about a month back but that all ran out and they wont be resupplying anytime soon. I suggest you buy the phone from your mobile carrier if that is the phone you want. Have a nice day! :)

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What is the price for an Iphone 11 pro 64gb VAT included? Thanks

Fernando goig garrigues | Aug 20, 2020
Jason A. | Aug 20, 2020

Apple.com

Any good parking nearby?

jiggbury | Aug 21, 2019
Kaustav Kumar Mishra | Aug 21, 2019

Marriott copley place has a good parking nearby

Can I walk in or I have to book appointment?

Mildred Nankinga | Aug 21, 2019
Salvatore Albano | Aug 21, 2019

Both

How can I make an appointment?

sheila patterson | Aug 21, 2019
Salvatore Albano | Aug 21, 2019

Go online, or just stop by the store and set one up

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Do you have scheduled classes on how to use Keynote at the Boston store?

Robert Babineau | Aug 21, 2019
Eduardo V Facchini | Aug 21, 2019

No

Are refurbished Products Available at your store ?

Shweta Puranik | Aug 21, 2019
Setthawit Thanatheerapong | Aug 21, 2019

You can only order Apple refurbished products online. You can schedule an in-store pickup, however.

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Hi Whats the price being offered for Apple iPhone XS 64GB ? Pls assist here. Asking because globally prices have had a cut owing to lower sales

Emanuel Lat | Aug 21, 2019
Kyle Bromley | Aug 21, 2019

Knowing apple the price on the site is the price in the store. They rarely ever discount unless you see it online on the Apple store site.

Can I bring my watch in for battery replacement?

Paul Cedrone | Aug 21, 2019
Darrin Rabb | Aug 21, 2019

You sure can and some would gladly help you for a small fee

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how to buy a computer to network server, at a store in Boston?

Pedro Pena Soares | Aug 21, 2019
Darrin Rabb | Aug 21, 2019

I don't speak Spanish

I m looking unlocked any iPhone. Do you have available ? Plz let me know. I will buy now

Asfak Shaikh | Aug 21, 2019
Gustavo Hüning | Aug 21, 2019

They do have it.

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What is the cost of apple generation 5c

Angel de leoØn | Aug 21, 2019
Roberta Costa-Dias | Aug 21, 2019

You need to get in touch with them to know

I have a iPhone xr and I bought it here on December 14, 2018. I was wondering if I could give it back and get at the very least $800 even if I give the box it came from, and a case and a screen protector?

Piero Bravo | Aug 21, 2019
Abe Habbach | Aug 21, 2019

If less than 30 days yes you can

Do you stock refurbished ipad pros?

Jennifer Munoz | Aug 21, 2019
John Bennett | Aug 21, 2019

Don't know

Can I drop in without appointment to have my battery replaced on my 6+? Thanks, Randy

Randy Colvin | Aug 21, 2019
Airton Luis Bertocchi | Aug 21, 2019

No

How Many Hours to Back Up An Apple I Pad Air?

Joseph Mangan | Aug 21, 2019
Ajinkya Save | Aug 21, 2019

1 to 2 hrs depending on the variant

Is the iphone xs max 512 model A.2101 available for sale in the United States?

Oscar Welker Junior | Aug 21, 2019
Joyee Peng | Aug 21, 2019

I am going to buy a selife stick for photography.I don't know about other things.

Do you have the iPhone xr? And can we use it outside the U.S. ?

Ghis | Aug 21, 2019
jerome quinerly | Aug 21, 2019

I don't have it. And yes you can the phone outside the u.s. Also the price is more when ur using the phone for over seas.

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Hi there, do you fix an iphone 7 screen at the same day? Is booking required?

mario davila | Aug 21, 2019
Bonnie To | Aug 21, 2019

You do need an appointment for screen repair but yes you can do it the same day, process normally takes a couple hours. If you come in too late during the day, it might get too backed up and you might have to leave your phone overnight so the earlier the better! As for appointments, it's usually booked out a couple days in advance but there is walk-in availability every day. Go when they open for the fastest experience!

How much is iPhone 6

Gabby Charles | Aug 21, 2019
Vincent James | Aug 21, 2019

You need to check the Apple website.

How much is an iphone8?

Olive Bohan | Aug 21, 2019
Dimo Dimov | Aug 21, 2019

$599 + tax for 64GB SIM-free. $749 for 256GB.

A

Anonymous | Aug 20, 2022
Anonymous | Aug 20, 2022

p

I am driving over there right now with an injured MacBook Air that needs repair - not a software problem - a hard drive type problem. Can I just walk in?

Josh Resnek | Aug 21, 2018
pawan asher | Aug 21, 2018

Absolutely. They will give you an appointment incase the technician is not free and they will take your details as well. You will then receive an sms on your cell once the technician arrives

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Apple X frozen. Can not to torn off

Chinese Scallion Pie Inc. | Aug 21, 2018
pawan asher | Aug 21, 2018

Visit the apple store. They will give you an appointment and it will be sorted out for sure

how much for a 12" laptop?

Anne Theresa Curry | Aug 21, 2018
Morgan Pellegrino | Aug 21, 2018

I think arround a Grand not so sure

I have a 2017 macbook pro retina display that i bought in October 2017. Unfortunately it has suffered screen and casing damage, but I have a care package. What is the process for getting it fixed and how long would that take from Sunday 5 August.

Chukelu Ajuluchuku | Aug 21, 2018
Gaurav Raheja | Aug 21, 2018

It all depends on the availability of parts.. If they have availability of parts then it may get done with in 2 weeks

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do you help repair beats headphones

Alisha Thomson | Aug 21, 2018
Homood Abdullah | Aug 21, 2018

Yes

will this store be open on the 4th of July 2018?

Sergio Cunha | Aug 21, 2018
Ali Tawbeh | Aug 21, 2018

Yes

I owe iTunes money can I pay it with my MasterCard?

chris bent | Aug 21, 2018
super crazy adventures we the best | Aug 21, 2018

I don't have an answer for you?

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What time do you open the Boston Store? Do you replace the glass on Ipad mni?

Eileen Buckley | Aug 21, 2018
Michael Ferry | Aug 21, 2018

Don't no maybe around 9am. Call ahead for a tec. appointment so you don't have along wait.with no appointment you could be there for hours without one

how much is it to replace my internal speakers on my iphone 6s

Brian brown | Aug 21, 2018
super crazy adventures we the best | Aug 21, 2018

Don't know either, you'd have to call the store

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I have a question. What time will you open today? Because today is a holiday so i don't know the time that you will open.

Vuong Tran | Aug 21, 2018
Ali Tawbeh | Aug 21, 2018

I guess they are open like always

Do you do 64 gb iphone 6s

SALEEM SALEEM | Aug 21, 2018
Ali Tawbeh | Aug 21, 2018

Try to call them

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My IPAD has not been keeping its charge for long, diminishing gradually over weeks. Now it is not possible to turn it on, screen is black. Siri makes a quick beep with attempt to turn on.

Nola Harrigan | Aug 21, 2018
lucia oliveira | Aug 21, 2018

Provably they will change it, but you need to go to the Apple Store, this is only the google maps. Google do not fix Apple stuff, yet....

Do you do financing with itin number? And is there anyone who speaks Portuguese or Spanish?

Brandon Gil Mota | Aug 21, 2018
Paula Raymond | Aug 21, 2018

You have to pay for parking and you need appt. Better off going to the one in galleria mall

For 7 PM to day

Guiy Frantz Luma | Aug 21, 2018
Ronilton Deoliveira | Aug 21, 2018

Mon Sat 10 to 9pm Sun 11 to 7pm

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I I have a new iPad Pro 9.7 256GB having problem to login to my WIFI , wish to see your officers to solve the problem. May I make an appointment?

Paul Yang | Aug 21, 2018
Setthawit Thanatheerapong | Aug 21, 2018

Unfortunately, Apple does not answer or take requests from their Google Maps pages. You would have to either call in, walk in, or schedule an appointment online for someone at the Apple store to look at your iPad.

Why is my iPhone not ringing anymore?

Amina Sheikh | Aug 21, 2018
OvertimeCourier Boston | Aug 21, 2018

Is silent mode on?

Hi is iPhone x available?

priyanka chalke | Aug 21, 2018
Ivor Lee | Aug 21, 2018

Probably. You should call and find out

How can I make an appt at Genius Bar for help ?????

Rita Malloy | Aug 21, 2018
Phil Scordis | Aug 21, 2018

try the apple store app

I just want to find out the price of latest iPhone unlocked I want to take overseas

Muli Chomba | Aug 21, 2018
Ivor Lee | Aug 21, 2018

There won't be a difference in price online and in store. It's Apple. They don't usually discount.

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Can I order a iPhone x

A Google User | Aug 21, 2018
Colin Fletcher | Aug 21, 2018

Yes

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iPhone 5s freeze on the apple logo then goes to enter passcode and goes back to blinking with apple logo. What should I do

abdulrazaq al-hamood | Aug 21, 2018
Ivor Lee | Aug 21, 2018

Throw it away. Really, book an appointment to go in to the store and talk to them. You won't find a solution on maps.

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Do you have iPhone 10 in stock today but I need Verizon in order I can use it in Asia. If you have it I will go there now

Sasa Lin | Aug 21, 2018
Ivor Lee | Aug 21, 2018

You have to call the store not post here.

How much it coast me to change screen cracked

khaled sarhan | Aug 21, 2018
jimmy Williams | Aug 21, 2018

Depends on the model

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What is best router to use with Comcast and Apple products

Jane Myers | Aug 21, 2018
Kaustubh Shivdikar | Aug 21, 2018

Xfinity router is pretty standard. I would use that.

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