Apple has great product, but this store has terrible service. They want to get you in and out and follow their process but don't even have the patience to explain how the process works; they will educate you like you are a kid. They don't care about you when you give them feedback or suggestions.
Cahit P
May 12, 2022
I bought an Apple TV and the staff checked valid guarantee for Turkey. The staff was really helpful. There are all Apple products on all floors.
Alison Vigneaux
May 9, 2022
This Apple store is wonderful. We were visiting Boston and stopped in to get an Apple Watch 7 for me for Mother’s Day. Everyone was so nice and great to deal with, unlike the Apple store near where we live. If you are over 30 they don’t want to deal with you and roll their eyes when they see you coming.
I have to single out Lena and Cyerrah who helped me update my iPhone and set up my new watch. They were wonderful, patient and a total pleasure to deal with. If you go to this store, ask for either one of them, they were exemplary !
Tia Holder
Mar 15, 2022
Went into this Apple location for what should have been a simple phone trade in and upgrade, six hours later we were still in this store due to the incompetence of our service carrier Verizon. However, Apple made the wrong right and although this was a disaster of a day, I am thankful for the professionalism and care that was shown towards us in resolving this problem. Thanks to the management team and store associates for your help.
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Questions & Answers
Good night. Is avalilable the iPhone XS Max?
Moni Garcia | Aug 20, 2020
Swati Pawar | Aug 20, 2021
Yes
How much is it for a iPhone 6s Plus
Jaedon Stephenson | Jan 22, 2022
Mayuresh Deladia | Jan 22, 2022
I doubt in Apple Store iPhone 6s is still available.. Well you can check on other sellers website like BestBuy and others.
You cant buy them there anymore. They killed them after the release of the iPhone 11. They had sone stock about a month back but that all ran out and they wont be resupplying anytime soon. I suggest you buy the phone from your mobile carrier if that is the phone you want. Have a nice day! :)
I have a iPhone xr and I bought it here on December 14, 2018. I was wondering if I could give it back and get at the very least $800 even if I give the box it came from, and a case and a screen protector?
Piero Bravo | Aug 21, 2019
Abe Habbach | Aug 21, 2019
If less than 30 days yes you can
Do you stock refurbished ipad pros?
Jennifer Munoz | Aug 21, 2019
John Bennett | Aug 21, 2019
Don't know
Can I drop in without appointment to have my battery replaced on my 6+? Thanks, Randy
Randy Colvin | Aug 21, 2019
Airton Luis Bertocchi | Aug 21, 2019
No
How Many Hours to Back Up An Apple I Pad Air?
Joseph Mangan | Aug 21, 2019
Ajinkya Save | Aug 21, 2019
1 to 2 hrs depending on the variant
Is the iphone xs max 512 model A.2101 available for sale in the United States?
Oscar Welker Junior | Aug 21, 2019
Joyee Peng | Aug 21, 2019
I am going to buy a selife stick for photography.I don't know about other things.
Hi there, do you fix an iphone 7 screen at the same day? Is booking required?
mario davila | Aug 21, 2019
Bonnie To | Aug 21, 2019
You do need an appointment for screen repair but yes you can do it the same day, process normally takes a couple hours. If you come in too late during the day, it might get too backed up and you might have to leave your phone overnight so the earlier the better! As for appointments, it's usually booked out a couple days in advance but there is walk-in availability every day. Go when they open for the fastest experience!
Absolutely. They will give you an appointment incase the technician is not free and they will take your details as well. You will then receive an sms on your cell once the technician arrives
My IPAD has not been keeping its charge for long, diminishing gradually over weeks. Now it is not possible to turn it on, screen is black. Siri makes a quick beep with attempt to turn on.
Nola Harrigan | Aug 21, 2018
lucia oliveira | Aug 21, 2018
Provably they will change it, but you need to go to the Apple Store, this is only the google maps. Google do not fix Apple stuff, yet....
Do you do financing with itin number?
And is there anyone who speaks Portuguese or Spanish?
Brandon Gil Mota | Aug 21, 2018
Paula Raymond | Aug 21, 2018
You have to pay for parking and you need appt. Better off going to the one in galleria mall
I I have a new iPad Pro 9.7 256GB having problem to login to my WIFI , wish to see your officers to solve the problem. May I make an appointment?
Paul Yang | Aug 21, 2018
Setthawit Thanatheerapong | Aug 21, 2018
Unfortunately, Apple does not answer or take requests from their Google Maps pages. You would have to either call in, walk in, or schedule an appointment online for someone at the Apple store to look at your iPad.
Why is my iPhone not ringing anymore?
Amina Sheikh | Aug 21, 2018
OvertimeCourier Boston | Aug 21, 2018
Is silent mode on?
Hi is iPhone x available?
priyanka chalke | Aug 21, 2018
Ivor Lee | Aug 21, 2018
Probably. You should call and find out
How can I make an appt at Genius Bar for help ?????