Address: 9100 Basil Ct, Largo, MD 20774, USA
Phone: +13017730700
Robyn Barringer
Do not stay here if you intend to rest!! This place rents out loud, lewd and obnoxious parties on the weekends. The parking is horrible as other reviewers have noted, rooms were clean but since all I could hear was loud banging noise late at night everything else went out the window. Also, the outlets in the room appear to be super old and chargers π fall right out. People were smoking weed in the parking lot and there was a ton of loitering. Didnβt feel like a safe atmosphere for families. The room was clean, beds π were decent but I wonβt be returning to this place. I recommend you proceed with caution β οΈ!!
April Brooks
During my stay at double tree I experienced several dissatisfying events. The first was the fact that I requested a linen change for my bed and was informed that this was not an option due to limited staff. I was informed by management I could retrieve my linens from the front desk and change my linen on my on. The second event included the elevator going out in and not being available until the next day. My third issue was the fight that occurred in the parking lot and I feared for my life. There was no police on site and no security was available. I am a Hilton Honors member and I will never stay at this site again. My experience was horrible and I am asking for the company to provide a service recovery of my payment. I spent 440.00 to have the same linens, non working elevator, and experience a fight break out while trying to check out the property.
Brittany Neally
This hotel was easily one of the best Iβve ever stayed at. We didnβt get in until 1030 at night and Sharnita was one of the friendliest front desk associates Iβve ever encountered. Both check in and check out were so easy. Even the gentlemen at check out the next morning was so nice! The pool was wonderful and not over chlorinated and our room was so clean. I would recommend this place for anyone coming to the area!
Tylz Someone
One of the worst stays at a hotel in a long time! I have stayed at several DoubleTree locations in the past and they were all leaps and bounds above this location. We originally planned to stay at this hotel for 15+ days. We checked out early to move to a different hotel due to the poor quality at this location. Aside from the employees being polite, this hotel is terrible for the price. Very first disappointment was the luggage carts were not available as they were left on various floors, unused. My wife had to go find one herself as the staff was apparently not interested in helping us find one. Breakfast was not included in the price even though other hotels include breakfast and charge the same price such as the Hampton Inn and Suites nearby which provides larger rooms and better quality, as well. One of the elevators was clearly marked inoperative for some kind of maintenance, no big deal until the only remaining elevator stopped working and we had to carry luggage and our baby up multiple flights of stairs. Additionally, the maintenance on the elevator was being carried out early in the morning waking up our entire family. The pool policy and fitness center policies due to COVID are ridiculous. I understand that is how they decided to do things in this region, but it is time to loosen up. The pool itself seems pretty clean, but it was quite chilly. The room: A/C sounds like a jet engine when running. There are no covers over the windows, aside from a thin sheet, so the sun is blinding in the morning. The shower temperature was random, sometimes warm sometimes cold, either way it was not a good shower. We were only provided 2 towels for the 4 of us. The TV backlights were all shining through at a high brightness making the TV very difficult to watch. The refrigerator has seen better days. The furniture throughout the room was beaten up except the bathroom looked quite nice. We needed our sheets replaced and they wanted us to get them ourselves. They eventually agreed to bring them up to our room but we then had to change our own sheets on the bed. We were told to expect housekeeping every 3 days. On the 4th day, with overflowing trash, we called the front desk and they said we would not receive housekeeping until the 5th day and said it would be corrected to every 3 days going forward.
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To get something to eat you are gonna have to cross the street but it's only about a 1.5 miles til you hit the restaurants shopping area and 24hour fitness.
No I haven't
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