Best Western Mountain View Inn

Category: Hotel in Springville, Utah

Address: 1455 N 1750 W, Springville, UT 84663, USA

Phone: +18014893641

Reviews

Laura Cerrone

Jul 20, 2022

Don’t ever ever stay here!! If you want good rest don’t even think about this hotel. So many horrible things to say. To start ,it’s in a truck stop and alll you can hear is the trucks and the engines . Not to mention it’s right off the freeway so on top of the trucks making noise you can hear the freeway. Then the staff is the worst. They are super unfriendly,the housekeeping was knocking on our door at like 9 am and we were not even due to check out ,then she kept trying to open our door over and over!! It was so weird and she looks really sketchy. Just a horrible hotel! Don’t give your money to these people. Promise you will be upset the room is so dirty. It’s just a gross nasty rude no good sleep place

Lee Gann

May 17, 2022

Roo. Seems fine but very dated. Truck Stop is a negative but biggest issue is no elevator. Haw do you pit someone on 2nd floor with no elevator. 5 trips yo get our stuff to room.

Jay Garritson

May 6, 2022

I would say this was one of my best stays at any inn, hotel, etc. It is fairly priced, great location, there was enough towels for our family of seven. An amazing complimentary breakfast, the staff are very kind and helpful. One thing to know is that there is not an elevator, i imagine due to only two floors. It wasn't a bad thing not having an elevator, the stairs were wide and carpeted. Basically compared to other motels, inns, etc. That are usually twice the price this one far beyond exceeded my expectations.

Watson Smith

Feb 19, 2022

Have been a regular customer of Best Western going between our 2 homes. The day manager and staff were extremely rude, unprofessional and harassed us while I was in the shower. Manager said he could see steam billowing out ( from my hot shower) My husband had a flavored nicotine vape pen which he used and we now are charged $100 for smoking. I cannot stand the smell if smoke in my hair, clothes or room, I feel like I'm in the twilight zone with this location. Drive 10 more minutes & stay in the Salt Lake City location. I begged the manager to do a walk through upon checking out & he refused saying there would be no evidence after 2 hours. It was only 1 hour since he banged on the door, I rushed to get dressed & load my car. Sam, the day manager also refused to give his last name just as he refused to do a walk through because he knew there would be nothing. Is this legal? Is this how they make extra $$?

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Questions & Answers

Is there a guest laundry?

Amy Romero | Jun 20, 2018
Shayler Levine | Jun 21, 2018

Yea there is

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do they let pets in the room?

Kelsha Maier | Jun 20, 2018
ELISSA Wightman | Jun 21, 2018

Yes and what makes lt nice, you are seeing more and more people with their pets. No matter size or breed. Its the greatest . If in Utah, Springville, has one of the nicest establishments, Best Western (Mountain View Inn ).The staff is so welcoming, and go above and beyond to make you comfortable. Rooms so clean. Pets kept in certain rooms but unlike smoking, you cant tell their has been animals in room. Rooms very clean, carpets look new. You can tell they really pay attention to all details that your animal might do, but there is no smell or trace that something other then human has been in your room. Its been my best experience with my dogs and not feeling like even though allowed no dirty looks or feelings of them preferring you not move around hotel! I give that group 5 stars. Awesome experience to Sam Patel and his wonderful Staff......

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Close to walmart?

Peg Sumens | Jun 20, 2018
Nathan Davis | Jun 21, 2018

Across the street

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