Motor Vehicle Division

Les J

Another experience where you cant call to see if they are open. Drive 2 hours to get there on a normal business day arriving at opening time to find a note on the door saying closed until noon. Business hours on the door say they open at 8. Whats up?

Lacy Holm

I have been trying to get my sons drivers license. I live 2 hours from the closest DMV location. I came into this dmv initially with all appropriate documentation I.e. birth certificate, social security card, ID, etc to get his driving permit. The man behind the counter told me I had to have his dad present because he was the sole parent.(my son and I don’t share the same last name because his dad and I were never married) I made the mistake of saying we share custody(meaning we co-parent it’s not a binding legal contract) I informed him I was the sole parent and he said he could not help me without proper documentation. (A legal document proving I’m the sole guardian parent from a courthouse?! Whaaat?!) There was never a marriage between his dad, or court ruling to implicate sole guardianship of my son. His dad and I never took anything to court just a verbal agreement that we shared custody of our son. So he denied me because my son and I don’t carry the same last name. That’s it. (Which I provided the social, birth certificate and ID) to prove I’m his mother. After bickering back and forth I asked for a manager. At which time the manager came , looked at all documents and over ruled his previous decision and said to give my son his permit. Thank GOD someone with half a brain stepped in. Okay, Fast forward six months. My son has driven his permitted hours and I need to get his license. I schedule an appointment for a Wednesday and realize I have a conflicting schedule as my son has ACT testing at his high school. I call the DMV number to update his appointment and the representative says walk ins are always welcome. Oh great! Thank you 🙌 I drive 2 hours(closest DMV to our isolated community) and the same guy at the front desk says under no circumstance do they allow walk ins. And turns me away. Oh and there’s no manager available. Sorry. This young man needs fired. He has terrible customer service and lacks basic knowledge of his job. Worst DMV experience ever!!!! 👎👎👎👎👎

Paul Kiskis

This was likely the best DMV experience I've ever had. Taylor was so helpful, pleasant and professional. We are fortunate to have him and his team providing excellent customer service in our LITTLEfield slice of heaven.

Karin Larsen (Ms. Karin)

Robyn with the DMV is so compassionate and always goes the extra mile to make my experience there less painful. I'm 65 and have to get my driver's license renewed. Digging down into my history for the proper paperwork has been a challenge