United States Postal Service

S D

Came here at exactly 4:58 and the office was closed. So much for hours of operation.

Alfred lopez

Came in here today to get my passport for the first time. Person was not here , running late. The OLD BLACK lady ( the only one in that office ) was rude to say the least. She told me I can wait outside and just keep checking from time to time . They should close this place and put this person to retire. Oh yes, and their photo machine is not working . It seems that it has not been working for at least 3 months. Maybe when they are out of a job, they'll appreciate it more and do the job they are paid to do ....

Yajaira Marquez

We scheduled our passport appointment, show up 15 minutes before like the website states only to be told that the ONLY person who processes passport applications is on vacation. The “supervisor” rescheduled us for two weeks later when that person returns from vacation. I call on the day that we rescheduled just to make sure because they were shady once already, and this time the ONLY person who processes passport applications left home early. I’m told to come back the next day. They call me the next day and now the ONLY person who processes passport applications is out sick, possibly Covid and I need to reschedule VIA THE WEBSITE!! I understand people get sick and people take time off but wasting my time and now my money is beyond measure. I love the post office and the services they provide, I just wish the people who ran them cared about us too.

Hadil Villalobos

We own a business in Montclair and we've had a very bad experience when our normal mailman (who has been with USPS for a very long time) isn't there. I love our regular mailman. But when he's on vacation or something we don't get our mail at all sometimes! Other times we get other people's mail. Luckily I am courteous and I put it back with a note. I don't want to know how many times my mail was delivered to someone else! Most days we await very important documents and no mail gets delivered. Our mailman told me that sometimes they get lazy and don't want to get out of their car! WOW! This is what MY TAX DOLLARS are paying for!! I can't wait until everything is digital and electronic so I won't have to rely on lazy people!