Delta Sonic

Eileen Montalvo

On Saturday 06/25/22, I went to this car wash as per usual to have both my interior and exterior of my car clean and when I went to pick up my car from the interior cleaning I noticed my spare tire cover was missing. After a worker went back to the car wash and searched for the tire cover he returned with a completely destroyed tire cover as seen in the pictures attached. I made a claim as I was told and received a call back from the claims department. However, instead of being spoken too appropriately with a nice and respectful attitude, I spoke with an worker (Shawn or Sean) that clearly was having a bad day and was spoken over by. I myself have never had a problem with delta Sonic before this, but I was met with such disrespect that I was left astonished and truly sadden for this place of business. At the end I have received no compensation for all that I dealt with although I had no part in it. I highly do NOT recommend ANY DELATA Sonic location for any future customers as when things go wrong they will not support the customer in their errors.

Bryan Kaczmarek

Came in for an oil change, waited over 15 minutes, although multiple employees looked my way, not one of them acknowledged that I was there. Another car pulled up and honked it horn as was brought right in. Staff continued to ignore the fact that I was even there. Response to owner: no I did not speak to anyone, I figured since you all ignored me for so long but helped other customers right away that you didn't want my business.

Heatherlea Repp

My car had never been cleaned professionally since we bought it. I have a dog that sheds a fair amount and a kid that had been eating and inside the car for the past 5 years. My car was disgusting and needed a really deep clean. I’m impressed by the job they did, shocked really that they could get it so cleaned. I don’t believe my car has looked this good since we bought it. Maria was the one that cleaned my car, I went on 6/7/2022 around 8am and got it back a few hours later. I highly recommend their interior deep clean service.

S. Czaja

They charged me twice for my unlimited membership and I called to have them fix their mistake. They refunded me the extra charge so I just paid the normal unlimited membership fee. I thought it was all fine until I went for a car wash the next day and the gate didn’t go up for the unlimited member line. Turns out they mistakenly canceled the entire membership upon trying to fix their first error. So there were 2 mistakes in the extremely short period of time that I spent with them. I’m not even bothering to renew the membership even though I paid for it. Just an incredibly unorganized & suspicious business and I simply will not be returning.