Airsoft Megastore

Saint zero

Best customer service I've ever received from an airsoft dealer. I placed an order and something odd was going on with payment. I called into the store and an awesome employee was not only able to put my order through the system, he also made sure my item shipped that same day. Took a few minutes of hold time to reach them but that is no big deal. It's nice to see an airsoft company care for their customers!

Ben Buck

I purchased 2 items from this company as a Christmas present back in November. My son decided he wanted something different, so I returned the items unopened on 11/30/2. I had to pay the $18 for a return shipping label, I have emailed this company, I have called multiple times and a few moments ago left a message. I still have not received any refund for the items I did not keep. Please consider buying from another company. The poor customer service is not worth buying their products.

Crystal Jensen

Well I have no gotten the package yet however I am writing this review about their customer service. I placed my order yesterday before noon. I received a call later in the evening from an employee that noticed the BB’s I ordered were not the correct size for the gun and they were ready to ship. I was able to correct my error, and because of this guy my nephew will get the correct accessories to go with his brand new airsoft gun. Thank you so much. Especially during this busy time, you paid attention and corrected the customer’s mistake in time. Thank you!

Phillip Meas

I bought the double bell 1911 CO2 blowback from this place, turns out the gun was broken when it got here and broke on it's first CO2 cartridge. I took it as a small mistake and returned it they were really nice and helpful. Then I went to buy an M4 and my order goes threw but it took a week with it still in processing and then when I finally Email them they say that it was out of stock right after I ordered it. I got an refund at least, so they have a small problem with selling their airsoft guns but the customer service is great just some minor things they need to fix.