Veterinary Specialty Hospital - North County

Liz Maruca

I have 2 special needs kitties that have been patients at Ethos Veterinary Specialty since we moved from Chicago in 2019. I thought I was getting great care here up until now. After complications from a routine procedure, I had to rush my cat to the ER. Two weeks and several days of hospitalization later, he passed away. What happened or rather didn’t happen next is the problem. After he passed I heard nothing from the clinic. His two main clinicians, Dr Leuin and Dr Miller didn’t even bother to call me or send me an email acknowledging my loss. He was their patient for over 2 years and absolutely NOTHING. How cold. In fact nobody at Ethos reached out to me for anything other than the bill. They sent a survey asking about my experience where I expressed all of these issues and still nobody reached out. I doubt if it was even read. Clearly my $$ is more important than the life of my pet. In the meantime I have another cat who needs an IM specialist and I’m torn what to do. It’s in his best interest to stay with his care team but I absolutely hate the idea of having to return to this clinic. If you are a new patient and thinking about this practice, please go elsewhere where they actually care about your pet.

John O'Reilly

We were there with our Irish Wolfhound who needed a cardiologist. They were kind and thorough. Our IW Bailey was at home in the lobby and enjoyed all the sounds and activities going on

Ashley Perez

We had to rush our 15 year old lab mix in at nearly 2 am when she had a seizure. She had never had one before and to say it was upsetting would be an understatement.From the moment we walked through the door the staff was wonderful. We came to the decision to let our beautiful, wonderful, patient, loving girl be put down. It was so difficult to say goodbye. I wish I could recall the names of all the people who helped us that day. The woman at the front desk was so nice and kind. The vet techs were so sweet to my dog. The vet was so compassionate and took the time to explain things to us. She never rushed and made us feel like our dog was her priority even though I know she was busy. They treated us and our dog with the utmost respect. We really appreciate all that you did for us and thank you from the bottom of our hearts.

Heather Fusting

I don't write reviews very often, but this time it's needed. I lost my very best friend 10 days ago. This hospital took him right in. It was his heart. Though I don't remember the doctor, the entire staff was so so comforting. The doctor listened to me ugly cry and paused and took the time to explain our options. He had been fine just a few hours earlier. He could barely stand when we got there. She came out to explain everything step by step and gave us options and realistic outcomes. We made the hard decision and she kept her hand on my shoulder while I lost it. My husband says the room was beautiful for the last goodbyes and everything was calm and warm and comfortable. So much so, that we are looking to make this our primary vet for our remaining pitbulls. In such a horrible time, this service was something that gave us some peace. Thank you so much to all the staff that helped our Duke that night. Though I couldn't tell you at the time, thank you for the compassion to help my best friend cross over the Rainbow Bridge. Compassion is rare these days, I would recommend Veterinary Specialty Hospital to everyone in North County.