Lowe's Home Improvement

Megan Mayo

If you are a new home buyer and are in the market for new appliances/items for your home…GO SOMEWHERE ELSE! We purchased a bathtub, vanity, and appliances at this location and had something wrong with every single order. The bathtub was lost in transport so I was refunded and then purchased another one without my consent… and that one was also lost and refunded as well. I went to Home Depot bought the same tub and was able to pick it up same day. The vanity I purchased arrived to our house broken, Lowes exchanged it for a new one. And you guessed it, broken again. The third one was finally not broken. And lastly the appliances (which were 3 months out) arrived but missing the dishwasher. I tried an hour calling the store to ask where the dishwasher is, no one answered the phones or they would hang up the phone. I drove to the store to find out I was refunded the dishwasher without a phone call saying it was canceled. And to order another one, I’ll be 2-3 months out again. Save yourself time and the nightmare and don’t shop at this Lowes or any Lowes for that matter.

Ernest Ambrose

Always friendly staff ready to help. They have a good selection, lots of harder to find products that the big boxes don't. Easy to navigate and everyone is knowledgeable.

qt pie

Excellent customer service today! Lou - a tall man in a blue shirt- told me exactly what I needed to know, and took me right to the tools I needed. Even took the time to explain my own power tools to me and helped me troubleshoot some issues. Good man!! Thanks again, Lou!!

Eric R

Worst experience ever. Not one person can get the job done right from the people in appliances to managers and customer service. I've had to call them 5 times just to get the right dishwasher delivered. Finally got it on the calendar and they are only scheduled to pick up the wrong one the delivered in the first place. They have no idea about the one they were suppose to deliver. Horrible. And you get placed on hold hundred thousand times, very often they just hang up on you. Shame Lowes. Horrible service.