The Watch Lady

Category: Watch repair service

Address: 13518 Poway Rd, Poway, CA 92064, USA

Phone: +18586680710

Opening hours

Sunday: Closed

Monday: 10AM–5:30PM

Tuesday: 10AM–5:30PM

Wednesday: 10AM–5:30PM

Thursday: 10AM–5:30PM

Friday: 10AM–5:30PM

Saturday: 9AM–3PM

Reviews

Kim Cantorna

Jul 29, 2022

This place is amazing!! My mom brought in 6 watches to get new batteries. They were ready in 30 minutes and they even replaced a few stones that were missing on one of the watches at no extra cost. The service was above and beyond, pricing was spot on, and the gentleman that helped us was very kind.

Chris Smith

Jul 14, 2022

Took my Clock , claims batteries leaked and corroded the mechanism, He broke the clock cleaning it, waited 2 months for supposedly new parts, never got parts, never got fixed. Took home a beautiful broken worthless clock, was very reluctant in returning it to me Avoid this place

Bryan Tingwall

Feb 2, 2022

Jonathan, you may be good at what you do but your customer service was really terrible. Came into have watch resized and the attitude received was terrible. For the sake of your business, hire someone to be the customer facing representative and focus on what you’re good at. You will lose business if you continue to interact with your customers.

Mara G

May 5, 2021

Bad customer service and attitude. As a repeat customer I was expecting a better service and more friendly attitude. I walked in 10 minutes to close and asked him to replace the battery for my watch and he refused to do it since it was time to close. Very disappointed with him and his attitude.

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Questions & Answers

How much do you charge for battery replacement - Citizen and Bulova?

Vicki Murray | Aug 20, 2019
Joel Rizzo | Aug 20, 2019

They are reasonably priced. We've been going there for years! When looking for xl bands they told me where to do it for less money. Great team and super helpful!

How much do you charge to replace watch battery?

Sherman Johnson | Aug 20, 2019
Hung Ma | Aug 20, 2019

Typically $10

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