Address: 1199 Buck Creek Rd, Simpsonville, KY 40067, USA
Phone: +15027225811
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–10PM
Saturday: 10AM–10PM
Carolyn Berkley
This Culver’s is the worst!!! The wait time I usually don’t mind because I think they make your food to order? I appreciate the hot food, but on July 1st @6:30p I never received my food and the “shift manager” didn’t care or bother to apologize or even acknowledge I was I. The restaurant. After a long hot shift at work and on my way home I placed an order in the drive- thru. Nothing complicated, a deluxe with the basket. I had to pull up and wait, I went inside after realizing all the people that were in front of me and some after me were gone. Looking at the clock it had been about 15 minutes! So I went inside with the number they gave me. I asked a young man about my order and he in turn asked Eduardo. Eduardo said it will be out as soon as it could, and shook his head. So, I waited in the lobby, I watched this man snap at two of his employees, grumble to himself as he filled orders. Walk around to where the food was being prepared walk back and continue filling orders. I waited another 15 minutes, before he sent the young man over to me to ask what I had, so I asked for a refund. The team shift leader, a young lady was very nice and processed the refund. The young man was the only person to offer an apology. The food is usually pretty good here, but clearly the service is a long way off from where it needs to be.
Tameyah Howell
If i could i would give this restaurant zero stars. the employees in this establishment had horrible attitudes. there was no ice on the ice machine and food on the floor. this establishment needs to be shut down immediately. this place was a disfranchisement to its customers and the service is horrible.
Tiffany Lewis
There is little that would make me understand why a fast food chain would take over an hour to serve a burger, fries, and chicken tenders. Patrons came, ordered, got their food, and left, and we still didn't have our food. I suggest getting a better order management system if this is your idea of fast food.
Pang Hartman
It's been a while since I have eaten in a restaurant, but we went to Culver's after a day of shopping at the Outlet Mall. The people there were super nice, and the food was good as always. We ordered a bit too much for two people, but their chicken tenders are so good!! Really enjoyed eating here, and the restaurant's proximity to the shopping outlet is awesome!!
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It is drive thru only the last time I went there. There wasnt any dine in available
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