Room & Board

Category: Furniture store

Address: 685 7th St, San Francisco, CA 94103, USA

Phone: +18552460975

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 10AM–6PM

Reviews

J

Jan 28, 2022

Room and board isn't what it used to be. I can handle the higher end prices and waiting 6 months for furniture to be delivered, but ultimately it's not worth it. They really seem to be scraping the bottom of the barrel when it comes to the people that actually deliver the items as the last 2 orders have been messed up in ways that waste incredible amounts of my time to resolve. As a homeowner, you do not want to take on more "fix-it" projects if you don't have to. Why does the delivery matter so much? Well, Imagine one driver being so lazy that he practically demands you to drive your own truck to pick up the items so he doesn't have to. Then when you say no, he hangs up in the middle of cussing at you. When they do finally arrive, they have broken one of the items. Worse yet, they don't pay attention when moving furniture and now a doorframe needs to be repaired on your brand new house. All I wanted was some furniture.. not to spend time with a welder, a painter to fix my doorframe, and to pick up furniture that I'm paying to have delivered. Never ordering from them again.

d s

Jul 24, 2020

The selections and collections are broad ranging, price ranging and taste ranging enough that you can furnish your whose house without looking like you went to one store. Additionally, the designers are exceptionally knowledgeable, friendly, and low pressure. Delivery service is amazing,and delivery guys are equally knowledgeable, helpful, and prepared when delivering your furniture. Customer service is top notch. For instance, we ordered a dining room table that came with one leg in the wrong finish, and customer service had us keep the table until the replacement table arrived. You may find more economical mid century modern furnishings, but you won't be happy with the quality.

Fraser Street

Apr 15, 2018

LARGE SHOWROOM - with three floors. Easy parking and always excellent customer service on the floor. The R&B salespeople always have good design ideas and know their products. Parking is usually available in the lot.

C

Sep 3, 2017

High quality furniture, nicely presented in the show rooms. Store has a parking lot which is convenient. Water/coffee/tea is offered to customers inside. Wish there were more sales & deals during the holidays.

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Questions & Answers

WE have a credenza that is wood but has glss inserts on the doors . the glass is sandblasted. one panel broke and we are having a difficult time replacing it with similar glass Six doors in total.

Pat Dianda | Jun 20, 2022
Samuel Harrison | Jun 20, 2022

Which item do you own and when was it purchased and where? Have you spoken with any specialty glass shops?

do you have cal king headboards

Kathleen O'Gorman | Aug 19, 2020
d s | Aug 19, 2020

Yes, they do have Cal King headboards

Read More

Do you have job openings?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

Yes, we are always looking for Design Associates for our stores and Delivery Associates to deliver our furniture.

Do you offer samples and swatches?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

Yes, we offer free fabric and leather swatches and $25 material samples. Our $25 samples come with free shipping both ways, and once returned to us, the cost is refunded.

Do you give discounts to the trade?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

Yes. A commercial discount program is available exclusively for businesses and design/build industry professionals who purchase through our Business Interiors team.

Who makes your furniture?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

We design nearly all of our own products and then partner with small, family-owned companies around the U.S. to make our furniture and accessories. More than 90% of our products are manufactured in America using quality U.S. and imported materials. We believe this approach allows us to bring you the best craftsmanship and fastest delivery with the least environmental impact.

Do you offer free shipping?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

Small accessories and select furniture items always ship free via UPS. Look for the free shipping icon when shopping online. Return UPS shipping is also free on these items. Our full-service delivery for furniture is $79 for unlimited items per trip, anywhere in the contiguous United States. Return delivery for furniture is also free.

What's your return and exchange policy?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

We want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. We encourage you to make a return or exchange in a timely manner because damaged, worn or altered items may be refused or result in an adjustment to your refund. We don't charge a fee for canceling items, even custom items or items made just for you. We don't charge a delivery fee for returns or exchanges within the 48 contiguous states. However, original delivery charges are not refundable.

Do your products ever go on sale?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

We don't mark prices up only to mark them down and call it a "sale." We work directly with our manufacturing partners to bring you the best quality at the lowest possible price, every day. Discontinued items are offered in limited quantities at clearance prices.

Do I have to pay in full when I place my order?

Tyler Peekenschneider | Apr 21, 2022
Room & Board | Jun 20, 2022

We offer a partial payment option if your order is not ready for delivery. You may choose to pay 50% at checkout with the remainder due upon scheduling delivery. Partial payment does not apply to items shipped via UPS, tax or fees. If all items in your order are in stock and ready for delivery, full payment is collected during check out.

do you deliver

Joyce Goldstein | Aug 20, 2018
Gilad Wolff | Aug 20, 2018

They do

Do you offer financing

Pablo “sucker4str8guys” Komiotis | Aug 20, 2018
Andrew Chen | Aug 20, 2018

Room & Board do not offer their own financing. You have to pay in full.

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