Steak 'n Shake (45)

J

The fries are always fresh/Hot. The shakes are sometimes melty. I love the big straws for the shakes usually for us the shakes are delicious. The medium fry is really small. The windows are kind of dirty. But overall that steak ‘n Shake is great. But we’re very sad a lot of them are closing down

DL Williams

Hands down, the greatest fast food hamburger in the midwest. This location did a great job but didn't put the ketchup on the burgers. The fries were hot and crispy, which is a definite plus for St. Louis locations! Well done!

Mike Schlobohm

Manager was hands on with a great personality. This is a Steak n Shake oasis in the desert of St. Louis Steak ‘n Shakes. We dined in and the new kiosk ordering system has a learning curve but the effort was worth it. We will return.

Brandt Dargue

The employees there on 11/7/2021 made this a horrible experience. Everything about the order was messed up. Not one thing correct. I order through the app and when I pulled up to pick order 20 minutes layer I was told the order was ready except "we don't have the chili right now... everything else is ready... please pull around to front." I waited for another 15 minutes when he walked out, handed me a heat-sealed bag, and said "the milk shake machine is down and we don't have any chili." I drove to drive thru to order a burger for my wife who was going to eat chili and the employee would not take my order. I repeated many times very clearly that I would pay for another burger and he kept saying that the manager would not answer the phone so he did not know what to do. Fir the sixth time, I said "Just make me a burger I will pay for it." I said the last two loudly enough for other cars to me. When I got home and unsealed the bag, there were no fries, burger was wrong, nothing I ordered on burger was there, only half the chicken strips were there, and no sauces for the chicken. Photo shows everything in bag, three chicken strips and a plain burger for $30! I called to say order was missing more items then what I was told was missing and he hung up on me. When trying to call again,, he would not answer phone.