Public Storage

Tavii Pearl

I would not recommend this location or this company. Their customer service is terrible both in store and through their customer service line. You're told one thing just to get you to render services through their company and once you signed the contract they no longer care. I worked with Alexus back in December when renting unit. During that time I asked her if I would be charged for a full month if I moved out of my unit at the beginning of the month. I was told that I would only be charged for the time I actually utilized the unit. Fast forward to today, I spoke with a girl by the name of Jasmine who was rude and stated that I would be charged the full month of services because that is their policy and she doesn't know why someone would tell me something different. I've rented storage unit with other companies that provide great customer service and reasonable prices. I recommend you to work with them. Ez Storage and Life Storage I highly recommend. Revised review: After a having a bad experience with this location I was able to speak with the district manager to get a clear understanding on their policies. James was very empathic about the situation and took the time to listen to my concerns. After our conversation I felt a lot better and willing to do business with this company in the future. Thank you James for providing not only great customer service and professionalism but also showing that your company is committed to great customer satisfaction.

Robert Niehaus

Very positive experience and on short notice too. Alexis helped me and was polite, professional, and welcoming. She answered my questions effectively and with zero pressure. I enjoyed renting from her. The units available on property matched what was stated online (not a given at many storage places). The facility was clean, well lit, and well-kept. Renting was easy and quick - plus lots of helpful details provided by phone or email (I wanted both to not lose key info). Would recommend.

Tiffenie Ruggles

Great place! Great customer service! Jasmine is simply amazing at her job. I was in a hurry on my lunch break and had to get the storage that day. She got me in and out as quickly as possible without missing a beat. Prices are also amazing! Keep up that great work Jasmine! Thank you again so much!

Tami Wilken

Jasmine was a really great help in finding the right storage unit for us. She took us personally to look at different options. The facility is cool and clean, with easy access. We really appreciated the time that Jasmine took with us to get the perfect spot! She was great!