Address: 751 Portland Rd, Saco, ME 04072, USA
Phone: +12072849556
Sunday: Closed
Monday: 7:30AM–5PM
Tuesday: 7:30AM–5PM
Wednesday: 7:30AM–5PM
Thursday: 7:30AM–5PM
Friday: 7:30AM–5PM
Saturday: Closed
Lexi Smith
Karen is such a pleasure to do business with. She is so kind, so understanding and just a pleasure to be around. Karen practically treated me like family when I came in to pick up my car!
Jam Lewis
I suppose getting your car serviced with an appointment on a Tuesday morning around 11, plus a 45 minute wait time is part of the normal. Not for me. It's not nice when a business chooses to overbook in an effort to cash out at the customers expense. Note to business: At least walk by from time to time to brief the numerous waiting customers of their expected wait times. Even phone robots can tell you your expected wait time.
Steven Richards
I had a damaged side view mirror on a new truck. 3000 miles. When the mirror was damaged it chipped the paint on the door. I figured the best place to bring it would be the dealerships repair center. They must have left the doors wide open because the entire interior was white from font to back, The "Cleaned it" a second time and still the white stuff was embedded in the dash board, door panels and other surfaces. I had it professionally detailed at the dealership I purchased it from and they could not clean this out either. They Ruined a 56,000.00 dollar truck interior and they're alright with it.
Arman Tanzarian
This paint work was done on my 2016 Accord and it is now peeling off in chunks. The manager refuses to stand behind their work. Their "guarantee" is 100% worthless.
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Prime Collision Saco has an after-hours drop box. Customers are given a drop off envelope and are shown or told where the drop box is on the building.
Prime Collision Saco provides a shuttle service in the local area and offers both on-site and nearby access to alternate transportation.
Prime Collision Saco works with ALL insurance providers. Our collision center's preferred insurance providers are: AAA, Allstate, CEI (Fleet), Hanover, Intogen, LPRMS (Fleet), Met Life, MMG, National General, Wheels Inc. (Fleet).
Customers are updated on a regular basis based on duration of repair and customers preference.
Prime Collision Saco guarantees their repairs for as long as the original owner retains the vehicle. This warranty covers any defects in workmanship and any parts are covered by the manufacturer warranty for whatever duration that may be.
Collision repair duration varies greatly based on the amount of damage and the insurance carrier involved but can be anywhere from a few days to a month.
Customers may always pay for repairs without insurance (out of pocket).
Repairs covered by insurance include vehicle collisions (accidents) whether single vehicle or more. "Comprehensive" claims which include vandalism, weather related damage and animal strikes (this includes glass only claims).
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