Domino's Pizza

amanda Howser

I ordered a pizza combo last night and there was harldly any toppings and instead of a 2L of soda they gave me 2 20 oz bottles ( a 2 L is equal to 3 and a half 20oz bottles ) so I called to let them know that I did not receive the right products nor the equivalent to they told me they would have the driver bring another 20oz bottle but I never received it .

LA KESHA Dean (ASKKEE)

Horrible horrible horrible!!! I've actually been on a vibe with Domino's for over a year now and I've been happy. Great deals, fast service, good food. There are issues sometimes but overall it was good. The south grand location will never get my business again tho. I ordered a pizza because we were getting home late and needed a quick dinner. 3 hours and 3 incorrect pizzas later my kids are going to bed after eating cereal because they never got the pizza right. I'm livid I call the "manager" back who lied and said he was finally bringing the correct pizza back. He cursed out his staff in my ear, complained about being so busy he forgot and said he would cancel my order so I was not charged. That was a lie as well as I was ultimately charged for pizza that we never ate because the 3 pizzas we received were inedible by us. They also looked disgusting. I'm saddened by this as Domino's was my go to anytime easy affordable meal, but I can't handle bad customer service and I don't like giving my money away and getting no return. I feel confident that the BBB will get my refund.

megan Mr881

I wish 0 stars were an option. Worst problem I’ve ever had with a domino’s. I ordered a delivery yesterday and I got the wrong order. I told Jon my delivery man and he said take it up with the store. I called the store which Jon’s son answered. ( I know this because he literally told me it was his dad) but he told me it would be 30 minutes before they could get it to me. This was fine even though I already waited over an hour. So time goes by nothing.. okay tried calling no one will pick up. Tries talking to the people that take the orders see if they could get me through no luck. So now 24 hours in still no pizza and lost $20 bucks hopefully headquarters will help more than this store did. I’m not trying to throw Jon or his son under the bus but the least they could’ve done was give me my money back instead of dodging the problem. Also I’d love my 4 dollar tip back considering all this.

matt danielson

I was treated very poorly in this store. I ordered curbside pickup because i was not feeling well and didn’t not want to enter the store out of concern for the employees and other customers. I was ignored for 15 minutes after getting to the store despite the “2 minute curbside guarantee ” the employees hit that they were coming out to the car within 30 seconds so I was left hanging and barred from the free pizza if it takes more than 2 minutes. Then I tried to call and was hung up on by the employees. Then when I entered the store to get my order I was not treated with any sense of urgency and was not apologized to at all. They didn’t even have my order ready and I had to wait another 5 minutes. Then when I got home I found the bread twists were raw (pictures). Actually all of the food was barely cooked. I called the store and spoke to Manager DJ who told me I had to bring the food back in and I could not receive a refund for my order. I would never recommend anyone order from this location again and if it truly is Dominos policy to not give refunds then I will never order from Dominos again and actively encourage everyone I know to not order Dominos again. **While I was there I also watched a pizza fall off the oven conveyor face down onto the floor, then an employee pick it up and put it into a box ready to give to a customer**