Human Services Department

Category: Social services organization

Address: Park One Eleven, 407 Alfred St #102, Biddeford, ME 04005, USA

Phone: +12072862400

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Janet Goba

Nov 15, 2020

I arrived before they opened. Only one person allowed in at a time. Was in and out in 10 minutes. Staff is excellent - very helpful , professional and pleasant

susan marcotte

Oct 17, 2020

I was told are card was mailed to us I call pine trees for the cards and get told that there is not even an account for me or my family. So here we are a family of four stressed out and no way of getting information. Does anyone know where I could go to just pick up the card because apperalently they don't do them at the office here

Valerie Chelate

Oct 16, 2020

I'm speaking on behalf of my sister who has learning disabilities. Why is it that my sister doesn't receive her paperwork from dhhs until it's too late and her benefits have ended. This has happened several times. Then you're either on the phone for hours with no response or you're in the office for hours before you see anyone. Then they blame my sister for not getting her paperwork in on time. Today she received a letter from dhhs that was dated for the 12th. Are you kidding me? How long did that letter sit in their outgoing box before it was mailed. My mother worked in the portland dhhs for years. Her clients loved her. She worked do hard for them and cared. Why can't others care. They could be in the same situation some day

Heather Marie

Mar 2, 2020

I was treated unfair with this rude lady that worked there as she was the one that just calls out numbers for people to be seen! She tried to get to make it so I wouldn't get seen I don't know if it was the way I dressed she was profiling me or what but treated me like I didn't need the help had an awful attitude She was very rude but the lady that helped me in the office was very pleasant and helped me with services that I needed so it turned out ok!

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Questions & Answers

we had an increase in food stamps I was getting about 225.00 now I just called the number on the back of my card they said on feb 14 th I will be getting only 20.00 why is that

Rich Peacock | Feb 20, 2022
Edward Davis | Feb 20, 2022

I'am a disabile veteran,lost vision in right eye,have low white cell,might have cancer.They cut my food stamps to $20.00,ican't live on this.I get social security.my wife pass away,we started apantry,,but i have health problem,i need some HELP. Help a vet

Is that your mo. Have people wait on the phone 45 minutes then tell them you dont take calls after 430. Please explain that

Sharon Albert | Aug 20, 2019
Kassie Bryant | Aug 20, 2019

The wait there is horrible and when you call it's just as bad.

If a child is taken from a parent by DHHS would the child go to relatives

shelby shelby | Aug 20, 2019
Lisa Chaousis | Aug 20, 2019

They try to place them with relatives

What time do they go on lunch break

Ricky Boyle | Aug 20, 2018
Marta Gaines | Aug 20, 2018

They alternate

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