NAPA Auto Parts - Wiscasset Auto Parts

PETER WITWICKI

Returned my merchandise that was bought on a credit card and they forgot to credit my account with the money. I called to figure things out and was told that my refund was credited to the business account of the person who works on my vehicle for another vehicle that isn’t even mine! Had to argue for 30 minutes to get a refund. On top of it all the refund was because they had sold me the wrong parts. I had to go to Oreilys to finish the job. Bad business! EDIT: I stopped by this store years after this review to get an axle seal for a trailer. Between both of the boneheads in the store (the owner being one of them), they couldn’t figure out what seal went in the axle that I physically removed and brought to them. After they graced me with 20 minutes of their idiocy, the owner looks and me, confrontationally, and asks me if I was the one who wrote the review years ago like he was going to deny me service for writing the review. I grabbed my axle without obtaining the part I went there for and told him another review was on the way. I got the job done AGAIN at O’Reillys for $7 cheaper than the parts at NAPA. Furthermore, the owner had the opportunity to make things right and instead he decided to use the opportunity to get confrontational. If I could give this store a 0/5 star review I would. Stay away from this store. Hope you enjoy the review Vernie!

MarkPec Pec

Parts are usually in stock, if not, they get them in quickly. Most importantly, they always get the correct part for me! All that and at a reasonable price!!

Abbi Beckford

In a tough world it was so great to get friendly, knowledgeable help when I needed it.

mitch mitchell

Always a great experience when I walk into this store we'll stocked and the staff go above and beyond!