Volkswagen of Saco

Category: Volkswagen dealer

Address: 784 Portland Rd, Saco, ME 04072, USA

Phone: +12075713995

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Erica Cyr

Aug 6, 2022

Eric did a great job helping us find the vehicle we were looking for. He & Sandra made the process easy & enjoyable for us. We will definitely be returning customers!

Lisa Langevin

May 30, 2022

This was a wonderful experience. We needed a reliable vehicle. Joseph was nothing but helpful kind and accommodating. We want a very specific vehicle and color. He got it for us. We thought that we would have to wait months and got it in less than a week. The process was very quick. We are very happy!!!!

Shirley Beston

Mar 18, 2022

We always receive exceptional service here. They accommodate our schedule and work to provide a loaner. We appreciate having quotes prepared ahead and we know that all efforts have been made to secure the best price available. Friendly and easy to work with wouldn’t go anywhere else!

Phil St Onge

Mar 17, 2022

VW Saco was easy to schedule, the estimate was accurate and they were more than pleasant. Washed my car and even cleaned the floor mats. Top ranked dealership service in my book!

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Questions & Answers

If I have to leave my car for service, do you have loaner vehicles?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Do you offer a shuttle service?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Our shuttle service runs from 8am - 5pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

This is dependent on the make and model of your car and can range from $75-$300 per key.

My 'Service Engine Soon' light is on. What do I do?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Yes, we do courtesy washes on every vehicle serviced at Prime Volkswagen.

Is your parts department open on the weekends?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Yes, Our parts department is open every Saturday from 8-4!

Is your service department open on Saturday?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Yes, Our service department is open every Saturday from 8-4!

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Absolutely. As a Volkswagen dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Easy! You can call us at 207-283-2900 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

If you have a leased Volkswagen, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

If a pre-owned Volkswagen vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Volkswagen warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Volkswagen vehicles as we are a Volkswagen dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

Volkswagen of Saco | Aug 20, 2019
Volkswagen of Saco | Aug 20, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

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