Address: 1900 Southlake Mall, Merrillville, IN 46410, USA
Phone: +12197692479
Sunday: 11AM–10PM
Monday: 11AM–10PM
Tuesday: 11AM–10PM
Wednesday: 11AM–10PM
Thursday: 11AM–10PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
Cristina Campos
Our server LJ was great. No complaints towards him. No complaints towards the host they were also great. Waited 10 mins on a Friday night after 6pm. The alcoholic beverages were also tasty. But the food was gross. Also the portion sizes have went down completely. We started with chicken dumpling soup and literally had no chicken or dumpling in the soup. So we just dipped our breadsticks in. Our server told us that the kitchen was backed up so I asked for another soup if they made a fresh batch because we didn’t get anything in the last serving. He brought another bowl of the same. No chicken or dumpling again. Whatever waiting for my favorite chicken Alfredo. It took a little over an hour for chicken Alfredo because that’s all we got. Three servings of room temp, rubbery chicken, and half a serving of the food. Completely dissatisfied. Won’t be coming back to this location. Hoping the new one in highland is better. But if not I guess Olive Garden’s quality has completely gone away. This is not a first this has happened at this location but we loved Olive Garden before. But sadly won’t be returning which is sad because the service is great there. Also this picture below is my food just mixed up and then realized there was barely anything on the plate so I decided to take a picture. I remember the good ol days of Olive Garden. 😭 spent $100 on nasty food.
Darlene Kozak
The waitress was new and still very knowledgeable on the menu. Super fast refilling our drinks and so very nice. Restaurant was clean with one broken toilet. They however set up a warning that I wish I took a picture of. People were actually stopping and commenting how it was broken but still looked decorated. I feel the way it was framed with a cone on the actual potty that it had some fun story behind it. More than one person chuckled at it. Only reason for the lack of one star is the Alfredo sauce was really watery but it tasted great and warmed up really well at home. It was the end of the evening on a Saturday night so ya know life happens. However, what I really was impressed with is that they were fully staffed. That shows the manager cares and worked hard to bring in people when other restaurants in the area are still only seating part of the restaurant because they are not staffed. We got in really fast and the night was a win. Thank you Olive Garden for going back to your pre covid serving and food standards. It was nice to have great service and good food after a long day out.
Sabrina Bauer
We arrived after 7:30 PM on Thursday evening, and given a 20 min wait. Much of the dining room areas had only a few diners. We were taken to the large elevated open area, which was very full. We experienced an unexpected reaction from the seater, when asking about handicap accomodations. Another staff member heard the exchange and apparently went and reported it to management. Management addressed the issue in a professional way. Our server was terrific. The food was plentiful and prepared well. The dining room was quite loud, as we were surrounded by families with small children/babies. The experience started out offputting, yet the staff interactions beyond that were great. I even made a point to let the manager know how great our server was.
Sarah Weidenbach-Byers
After a short wait, for our table then drinks, there were no issues! Other than my eyes being bigger than my stomach. Food was hot and delicious. Wait staff was friendly and attentive! Baby was in food heaven.
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Yes, I ate at the bar..... social distancing was in place, throughout the restaurant.
It's been like that for years.
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