Smart Eye Care

Bill Customer

Love Dr. Quint, but the office NEVER answers the phone! I’ve heard customers complaining at reception, and they are told, “We get really busy sometimes.” I get that but most people work and are also very busy and can’t just wait for a call back. I know that not answering the phone is a business trend these days. SEC could stand out if they picked up once in a while.

Lynn Randall

Thank you so much to the eyewear specialist who repaired my husband's glasses, even finding a replacement for the bow that he had lost. He is blind, but he still likes the feel of his old glasses. We appreciate your kindness and understanding so much!

Randi Dennett

Definitely don’t recommend smart eye care. I’ve had numerous issues with them the most recent being them “losing” my appointment so I showed up and they claimed I didn’t have an appointment that I waiting over a month to get into to. I also called them about an issue I was having with my contacts about 6 months ago and they never called me back. They’re customer service is awful and the people the have working their front desks are rude. 0/10 don’t go to smart eye care.

Solon Merrill

Just received a e-bill for my service back in May of this year. I found it in my spam folder as a fishing scheme…looks as though they have been billing me, by email, since July and I had no idea. I never received a phone call, or a paper bill in the mail. A late fee was tacked on and once I read the bill it stated it was going to collections. Mind you this was for $17.98 as my insurance paid all but that amount. Now, with the late fee it is $57.98. Collections for less than 60 dollars. If I had known I needed to pay that I would have done so. I have paid the amount through their website, but feel as though, they should have contacted me by phone as well.