The Home Depot

Adam Meisler

Employees in this location are always friendly and helpful. The corporate and HD credit departments are worthless.

Debra Biron

If something is to good to be true it probably is... I ordered a new Frigidaire Gallery induction range and Gallery refrigerator almost a month ago during one of the promotion periods and got a really good deal so I thought. Delivery was supposed to happen July 23rd, I was so excited, I even took the day off to prepare my kitchen for delivery. I monitored the progress of the delivery all day long using the Home depot website, they tell you what number in line you are. So as soon as I noticed a problem I called customer service to see what was up. It was on the truck for delivery and apparently the drive sat in my driveway and attempted to call me for over 20 minutes. Number 1; If he were in fact parked in my driveway I would have noticed, but he was not even at the correct address. Instead was in Ellsworth sitting in a Church parking lot across the street from Enterprise car Rental. I am located in Trenton.....Also note there were no incoming calls or voice messages on my phone to ask me for directions. I am the one who initiated communication as soon as I noticed a problem. I am very easy to find, right on a main road and there is no excuse for a driver to be this incompetent. I called The HD CS and I spoke to a rep on the phone, he was rude and could have cared less about my appliance being delivered to the wrong address. And would not rectify the problem. He told me they could not get them to me before the end of August. He was more than happy to cancel my order for me. What kind of business is run this way were customer satisfaction doesn't even matter? So I hopped into my truck and went directly to the customer service desk at our local store. The lady working at the desk was super helpful and sweet, but then her shift ended & she had to leave and a guy named Paul took over. He on the other hand was as useless as t!ts on a bull, and had an enormous attitude problem. He called me this morning and told me the soonest he could get me my appliance was August 13th. Well fella, that's not good enough...I canceled my order and learned my lesson in the process. I will never ever buy major appliance from Home Depot ever again. I will be going to a small locally owned business (Brown's) were they actually care about your satisfaction. And will have my new stove and fridge delivered & installed in a timely manner(before mid week) and will have service if any issues in the future. . .

Shawna Morse

This store is nice but some of the employees can't help you at all so they just say what they think you want to hear

Ann Rivers

Always loved this store and their employees. The store itself was well stocked, clean and being cleaned while I was there, and people were attentive and helpful. I also brought my 1 year old corgi puppy in for the store experience (I have 4 and rotate through them) so he could encounter difference sounds, smells etc while reinforcing training as I shop. He was warmly recieved and employees and shoppers alike all said hi, plus we got the extra perk of encountering a couple other dogs as well with their owners. I do not know if you are like me, but when I go in, I always have a list of NEEDS (this time was door deadbolts and knobs, along with a few other miscellaneous things), BUT I came out with some awesome WANTS like nice plant pots and some awesome plants including a gorgeous massive healthy airplant for a great price!