Ferguson Plumbing Supply

Brandon Beville

If you want to wait an hour for 1 fitting and pay three times retail price, then ferguson is the place for you. A place where you're always met with the highest quality of terrible service. Especially if it's coming from the guy with the mullet

Ruth Schneider

Beautiful showroom but honestly, get a very large sign that hits one right in the eye to sign in when the walk in the front door. No one was at the desk when I arrived and waited a long time looking around only to see a younger guy finish up and was not very pleasant. By the time I was told to sign in I had already waited a long time and someone came in ahead of me who had signed in. Also, went to your old showroom yesterday so double frustration. Not returning because I can do better without frustration online.

Mik Mackey

Great showroom. I spent 1-1/2 hours with Hunter selecting and purchasing products for a 2 bath and kitchen remodel. Cost over $11K. I was told everything except the tub would be delivered on Friday 7/31. Paid half when I ordered and the balance was to be paid prior to receipt and they would call me Friday AM. I never received a call. My husband called them as he had plumbers scheduled to arrive for install and was told several items were not in stock. Around 1am I received a call from Ferguson. I was in my car in a torrential Florida rain storm and had difficulty hearing which I explained to the person who continued the conversation. They offered a special courier to deliver the products by 5-6 pm that day. I said I'd check with husband and call back. Verified the number she called from was good to return the call. When I tried calling back I was put on hold for some time and eventually transferred to a survey. Never received another call from them. Husband later called & canceled the entire order. I replaced everything online at BUILD.COM and saved nearly $5K! Upgraded the quality of fixtures to Kohler and tub to Jacuzzi too. free shipping and to be delivered in days. Which is what Ferguson promised but did not deliver on. I guess I should be thanking Ferguson for not reaching out to me to let me know what was going on with my order. Had they only called to let me know it would take a few more days to fill the order I would have just rescheduled the plumbers.

Jeff DuBose

I've been waiting for pricing on 4 items for over a week. I called twice and left messages to follow up and find out what the holdup is. No response yet. How hard can it be? Ive never experienced anything quite like this. I had to give this 1 star because it will not accept 0. Update: Issues resolved, items purchased and delivered. Service was excellent! I feel it fair to update my review...thanks guys!