Popeyes Louisiana Kitchen

Patricia Haney

Drove from Madison WI and my online order isn't don't yet.. ??? Ticket wasn't pulled until I walked in the door to ask for my order. Where's the convenience in online. Over 1 hour, when asked cashier to speak to a manager, she tell cashier and every one in here well she just gonna have to wait.... I'm trying to do 4 jobs.... after I've worked 6-14 hr days straight... I would expect a little more professionalism and respect. Corporate needs to come correct this site..... 5:22pm order.. an hour drive, walk in 6:33pm its almost 7 and still serving people walking in the door, I've been on the phone and off with customer service nothing,

Aaron Lehrmann

Waited for about 35 minutes in the drive thru for a ordered and paid for meal. Staff was rude when we received incorrect items. When we finally where able to eat our food the Coleslaw was near rancid, and there was no utensils.

Cheryl Singleton

Put in a mobile order today, got there & it wasn't ready. A manager was in the back discussing with 2 other employees another worker. I was waiting 30 minutes for my food. I finally gave up after someone else's order that ordered after me. I brought this up & asked for my money back. The manager started yelling at me & told to get out. As I sat down & contacted customer service for my money back, another so called manager came over & threatened me & kicked me out. I went outside & called corporate about this & will be getting ahold of the owner. I drove to the Rockford store & was in & out in less than 5 minutes. Very friendly service there. Service at Loves Park is horrible.

J P

Just ewww. We ordered through the drive-thru and waited about 15 minutes for our food. I got tired of sitting there and decided to go inside. Huge mistake!!! It's like they hired people that don't know how to handle food properly. No hair/beard nets or even gloves for those being hands-on with the food. Two of the employees one I believe being a cook went outside to have a cigarette they came back in but didn't wash their hands just went back to work. The other associate was scratching her face and then proceeded to complete our order. We had to wait for biscuits and a guy came around the corner sweating profusely carrying them. We ended up eating very little and throwing the rest away. Now I'm feeling a little queasy to my stomach hours after and if it's food poisoning I definitely know where I got it from. If you don't care who's handling your food and how they're handling it just stay in the Drive-Thru don't go inside. It was a waste of $25 honestly. I don't know if I need to contact the health department or just leave it be but never to return.