Chick-fil-A

Michelle

For whatever reason the dining room was closed on this day. Which meant I waited 30+ min to get my food. Only for my drinks to be missing. They should have done a better job managing traffic. Or at least have a place for online orders to pick up. This visit was giving disorganized and chaotic.

Me

Don’t lose your fire! I’m used to hearing great things about Chick-Fil-A. Don’t be the franchise that changes the hype. So here’s the deal my experience felt rushed. My sandwich was thrown together. Nothing I hate more than my bun sticking to the cheese in the wrong place and having to peel it!!! Call me OCD but it just is what it is. And my lid was dirty. My expectations are high when it comes to this franchise. Everyone’s human and makes mistakes but slow down a bit and make sure you’re continuing to give the excellent experience customers are used to.

Walt

Came for lunch today. When I got to the lady outside taking orders she told me she had to go inside and would be right back out. After 20 minutes she never came back out. I pulled around to the speaker to place my order and no one responded for 10 minutes. I called the manager and they told me "sorry there's nothing we can do there is a storm" But it wasn't raining, lightning, or anything outside. I've never had a bad experience at chick fil a but to be told to wait on my lunch break and not have service or my order taken for 30 minutes after that then be told there's nothing they can do. That's pretty terrible.

Mike Brazen

After a stressful day as a foster parent and adding one to our home temporarily, we decided it was a Chick-fil-A dinner kind of night. Amazing staff as usual, our orders are always right, and the kids love the chicken. We are also loving the new books they are handing out and the kids meals. Our kids are all learning to read and love looking through them together.