Surestay Plus Hotel By Best Western Gatlinburg

Elizabeth

This place is great it's clean and the people are friendly. The room we stayed in was so great so roomie great for the five of us. The sitting area is separated by a wall from the two queen size beds and it has a nice balcony. There is a pool in the parking lot, it's a bit small but still nice. The coffee and breakfast was so good and so many options. It was a great experience. A little far from all shops but lots of restaurants near by. And a walking trails close by.

Kahubbard90

Absolutely wonderful place to stay. Every staff member was so friendly, welcoming, and professional. They even let us check in early! Our two year old threw up one morning unfortunately and they did not make us feel bad at all, just asked where in the room so they could clean it (we obviously cleaned it all up, but there was still a little smell). Thank you for the amazing stay!

Nancy

Positive: We got a fabulous deal!! Yes, it was during the week but still fabulous experience. We had a balcony with a creek view. Great little quick breakfast to head out to the park Negative: They are under remodeling so I¿m sure the prices will go up. Thanks again for a great 2 night visit. God Bless, NancyS

Allison Minton

Our stay here was really good. Room was super nice. Big bed, nice tv, river was beautiful and sounded so peaceful. Staff was so nice and there 24hrs. Breakfast was still nice considering covid. You could hear a bunch of noise around 8-10am which sucked but overall stay was nice. Maintenance and the cleanliness over the elevator and the entrances to the rooms could be cleaner but for a nice quiet getaway...it is perfect.