Clock Tower Ales

Nashoni Whitlock

I ordered a burger and it was either freezer burnt or past it’s expiration date. Either way the manger David who was also our server came by and asked us how the food was. I told him I couldn’t eat it was it tasted off. I had my friend try it as well, and they agreed it was not good. I asked it to be sent back or taken off. Instead of asking if I’d like something else or if he could remake it. He made a scene and argued with me. He said I was “shoving nachos in your face so now you don’t want your order.” I was really taken aback. Everyone in my house has waited tables or been in service Industry. He said you all need to leave now. So we got up and he threatened to call the police if I didn’t pay for the burger. He also didn’t let me take my salad home. So I paid for food the he took back and then charged me for. I specifically didn’t eat the salad because I thought he would charge me for the entire meal. Which he already planned to do. It was so weird. This man was personally upset about a 7$ burger. It was a horrible experience, very embarrassing and extremely unprofessional. We will not be returning. Long story short, don’t order the burger and hope you don’t get David as your server. Head to the local Dairy Queen, way cheaper, better tasting food and the service was great!! Dear David, your attitude was worse than your gross burger. Maybe get a new job you don’t hate, you’re a bad example for your team, a horrible waiter and extremely weirdly rude.

Ianzkee

Awesome items on the menu. Too bad I have a tiny tummy 😆 Great selection of beers!

Corey Holton

We believe because some of us wore covid masks into the restaurant on the way to the patio the waitress refused to even acknowledge us. Very strange. Only 3 tables on patio had people including us. 20+ minutes we sat there as she went buy multiple times without acknowledgement. Tough one to explain to the kids.

0sunny james0

warm welcome, wonderful service and a wonder of an environment inside and out. beautiful design touches every which way even on merch!! lathe cherry empanada feature topped off a delicious meal complete with beer parings perfectly aligned by staff, who 5 star shine on their own!!! thank you!!! ⭐️⭐️⭐️⭐️⭐️