The UPS Store

austin robbins

Employee's name was Brian I believe, I'm bad remembering names, red haired guy. He was very helpful, polite, and informative, even though he said he was still learning. It was very busy when I came by and they were short staffed I believe, but he handled it like a pro. I was impressed to the point I had to make a review for him, he went far above and beyond to help. Would give 6 stars if I could! 12/02/21

Jan Herrick

I went in to ship my son's computer, monitor, speakers, and cables. To ship was well over $300.00 I was so surprised! I asked her why so much, she said it's because of the boxes. Made no sense, did not go through itemized list of charges, no smile, no eye contact, terrible social skills! No hello, no good bye, thank you!! Terrible!! Will go to UPS in Brea from now on.

Yhib H

I walked in clerk made a face of disgust after seeing i was returning ATT equipment. Didn't say hello, just said account number!? After a couple of other customers walked in, said sorry systems down with a hippy smile. Just had bad feeling like she was lying. Told me to come back. I returned two hours later and asked if system was up. She said no, didn't even look. Told me to go to another store very rude.

Renue Systems of L.A. West

I was able to come in and speak with Michelle. I was in a bind and needed some things printed quickly. She was very knowledgeable but a bit overwhelmed. I watched as she helped other customers quickly and efficiently. I went in, emailed my documents, had them printed and stapled. I also had a set of brochures made with binding. It turned out a lot better than I'd hoped. I will definitely be coming back in for other services.